Q: Disk Burner or Software Not Found
I cannot burn a playlist on a CD. I did not have this problem before. Last Sunday, I was able to burn playlists on to CDs. I do not know what happened.
I know that there is a lot of discussions out there right now and I have been trying them but I am still having trouble.
The CD diagnostic is below. I am running registry editor as an admistrator and following the directions on here:
but I do not understand what
remove the GEARAspiWDM entry in the UpperFilters value
means.
I found the GEARAaspiWDM entry but I cannot find the UpperFilters.
Please help. I would really appreciate it!
CD Diagnostic from iTunes:
Microsoft Windows Vista Business Edition Service Pack 2 (Build 6002)
Sony Corporation VGN-Z670N
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL Not Available
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 001FA8B40324ABE8
Current user is not an administrator.
The current local date and time is 2012-08-18 13:22:49.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 9300M GS
NVIDIA, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
Error Correction is turned on for importing audio CDs.
iPhone 3G, Windows XP, iTunes 10.6.3
Posted on Aug 18, 2012 1:29 PM