Why can't Contacts manage households?

Apple, which is supposed to be so good at putting the power of sophisticated programing in the hands of consumers in an easy, intuitive interface, has been offering Address Book and now Contacts for years without solving two very basic problems of contact databases:

1. Creating labels for households requires tons of duplicative typing (corresponding spouse entries, duplicating the address info) in order to get labels with both partner's names. It offers no control over the process. The system for including a a spouse in a partner's label, when there is only one record is buggy. Sometimes the label has a spouse in the label and sometimes not. The whole thing is incredibly primitive.

2. Exporting information to programs capable of handing name and address data with any sophistication, such as Word, or FileMaker, or even Excel, requires standing on your head in the kitchen sink and drinking a gallon of water. OK, not really, but the is no simple way of doing it, and no help from Apple on the subject.

I've owned dozens of Macs since 1984 and love many things about Apple, but they are really tone deaf on this one.