Q: Purchased music/corrupt files
Something is amiss - approximately 1 out of every 10 songs I purchase from iTunes is corrupt. The file size shows correctly, but you play the song and it plays for a while then just stops.
I have checked the song info in iTunes - and made sure there was not a start/end time stipulated. I cannot figure out what the issue is. The only thing I can come up with - Apple is serving corrupt files from time to time.
I again have a support ticket in. Last file, they just re-enabled the file for download. We shall see what happens this time.
OS X Mountain Lion, 8GB RAM, 750GB HD
Posted on Aug 18, 2012 6:28 PM
If you are in a country where re-downloading is possible (iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085), delete the track (and the original file) and download again (Downloading [using iOS or computer] past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519). See tips on downloading in https://discussions.apple.com/message/19097773, especially unchecking the "Allow Simultaneous Downloads" box in the downloads tab of iTunes.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
If you cannot download a second time, contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
Incomplete playback seems to be reported several times a day here. I don't recall this happening before iTunes 10. I would suggest posting feedback to Apple so they aware of an issue.
iTunes application feedback - http://www.apple.com/feedback/itunesapp.html
Posted on Aug 18, 2012 7:04 PM