Kedryn Alan

Q: Help clear out "other" space on iPhone

I've checked around these forums and the Net as a whole without coming to a satisfactory solution.  Right now I have 4.4GB of space on my iPhone taken up by "Other."  I brought it to the Apple Store and they said that was way high...then ran some tests.  They came back and said some app on my phone was storing tons of data into the "other" section.  They told me to start deleting apps until I found which one it was.  I deleted every single app on the phone...and literally the "Other" space grew to 4.5GB.  Ugh!!

 

So I've looked all over these forums and I've seen the solution that says "restore the phone from a backup."  I did that today.  No change.  4.4GB's of "Other" space.  This makes sense to me as it's just recloning the phone into the mirror image of the back up...with all 4.4GB's of space taken up.

 

I've restored the phone to "new"...and it worked...but then I lost all of my text message history which I tend to enjoy having around.  So I erased the phone again and restored it from a backup.  4.4 was back.  It even dawned on me that perhaps the text history was causing all of the space issues.  Afterall, there are four years of history there.  So, while I had my deleted the text history from my wife.  That's the one with the most pics and most videos, etc.  And...nothing.  No change.  4.4GB.  I unplugged the phone and replugged it in.  No change.

 

Does anyone have any ideas how to fix this issue short of wiping my phone?  Apple generally seems to be on top of things like this.  Please help!

iPhone 4, iOS 5, iPhone 4S

Posted on Aug 18, 2012 8:05 PM

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Q: Help clear out "other" space on iPhone

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  • by RaySat,

    RaySat RaySat Jun 12, 2015 4:55 AM in response to LondonGuy76
    Level 1 (4 points)
    Jun 12, 2015 4:55 AM in response to LondonGuy76

    Thank you LondonGuy76. This was the simplest fix and it worked for me. My iPod Touch had almost 8 gb of "Other" space!

    Funny thing, this happened after gradually syncing a lot of photos (10 000) through the Photos App. After that, I just couldn't sync anymore. Even though I had 10 gb free space.

    After removing the non native apps and syncing again in the process LondonGuy76 suggests, the 8 gb of Other Space disappeared. I then was able to sync and cancel syncing with Photos (remove the 10 000 photos).

    Curiously, about a 100 photos remained in the iPod Photos App. Couldn't manually remove them either. They slowly disappeared after multiple syncing, a few at a time.

    We just cannot rely on these machines working anymore. Too bad.

  • by jarmastergeneral,

    jarmastergeneral jarmastergeneral Aug 20, 2015 9:42 AM in response to Kedryn Alan
    Level 1 (0 points)
    Aug 20, 2015 9:42 AM in response to Kedryn Alan

    If you have the Evernote app, my experience may be helpful to you.

     

    I had 4.28 GB of 'other' space. 

     

    In Evernote:

     

    Settings>General>Notebooks>Offline Notebooks

     

    I had it set to "Download All Notes."

     

    I switched that to "Do Not Download Notes," deleted the app, restored the app, and signed back in.

     

    I've reduced the "other" to 949MB.

     

    In retrospect, I probably could've deleted the app first, then reinstalled, and then set it to "Do Not Download Notes," but as I described it above is the way it worked for me. 

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