HT201541: Update the software on your Mac

Learn about Update the software on your Mac
clairefromca

Q: Does an Epson Stylus Photo RX620 scan with Mountain Lion OS?   I can print but I can not scan.

I recently upgraded to Mountain Lion OS on my IMAC.  I have an Epson Stylus Photo RX620 printer and I can print fine but I can not scan.  Any tips?

iPad 2, iOS 5.0.1

Posted on Aug 18, 2012 8:48 PM

Close

Q: Does an Epson Stylus Photo RX620 scan with Mountain Lion OS?   I can print but I can not scan.

  • All replies
  • Helpful answers

  • by sberman,

    sberman sberman Aug 18, 2012 8:51 PM in response to clairefromca
    Level 8 (40,861 points)
    Aug 18, 2012 8:51 PM in response to clairefromca

    Yes, it should work because it's in the printer list accessible near the top of this article: http://support.apple.com/kb/HT4670

     

    I have an Epson Workforce 645.  I found the first time I went to scan under Mountain Lion, I had to try several times opening the printer in System Preferences --> Print and Scan.  It eventually worked.

  • by mende1,

    mende1 mende1 Aug 18, 2012 9:28 PM in response to clairefromca
    Level 10 (93,329 points)
    Desktops
    Aug 18, 2012 9:28 PM in response to clairefromca

    Apple said that it can print and scan. Open System Preferences > Print and Scan and press - button. Finally, press + button, select the printer and it will install the printer drivers

  • by tasa,

    tasa tasa Oct 21, 2012 4:09 PM in response to clairefromca
    Level 1 (67 points)
    Oct 21, 2012 4:09 PM in response to clairefromca

    I've gone through the update process and the driver Apple is providing for the scanning portion of the Epson RX620 is really a poor excuse for what used to be. Few options as to settings, no abiity to combine multiple pages into one document as far as I can tell, no documentation to explain anything.  I am not happy about the possibility of having to invest in third-party scanner software, if that is the case. Any help appreciated!

  • by tasa,

    tasa tasa Oct 21, 2012 4:16 PM in response to tasa
    Level 1 (67 points)
    Oct 21, 2012 4:16 PM in response to tasa

    Correction to my earlier post: there is a combine option. Missed it the first time around. Nevertheless, the options are still very limited, no option to add an icon to the doc so I have to go into System Preferences to access the scanner function, just generally clunky! Bad Apple!

  • by randynchicago,

    randynchicago randynchicago Jan 10, 2013 9:18 PM in response to clairefromca
    Level 1 (9 points)
    Jan 10, 2013 9:18 PM in response to clairefromca

    I have the same question - my Epson RX580 shows up as a printer and I can print to it just fine, but I cannot scan.  I don't see any scan utility.  Epson website tells you to download Epson Scan from their main home page, but I cannot find Epson Scan on their website anywhere.  I googled Epson Scan, download it from Macupdate.com but get an error message whenever it is launched.  (I have not yet plugged the RX580 USB directly into my MBP, I was hoping to scan over the network!)

     

    Randy

  • by tasa,

    tasa tasa Jan 10, 2013 10:46 PM in response to randynchicago
    Level 1 (67 points)
    Jan 10, 2013 10:46 PM in response to randynchicago

    Since I last posted I began using Image Capture to download all photos from iOS devices, and discovered that Image Capture has a very good scan utility built into it. I also find it more satisfactory than iPhoto for downloading, as all items are easily visible from the desktop. iPhoto drives me nuts and I was looking for more control over my photos, so Image Capture has become a great substitute. If I want to import something to iPhoto, I can, but all my photos, in the meantime, aren't tied up in iPhoto. Anyway, give Image Capture a try for its scan utility. It's very versatile, almost as good as the original Epson software.