OSX Lion crashes when using the flash plugin only in Firefox

Question

I have had this problem for a while now.  My Macbook crashes whenever Firefox is opened and playing a flash video.  Ironically this doesn&#x27;t happen if my version of Firefox is version 8 or less.  It doesn&#x27;t happen on Safari, it just causes Safari to crash on occasion but no where near as much as Firefox.  I have 10.7.4 as my version of Lion. This is the report given for the kernal panic: Interval Since Last Panic Report:  78942 secPanics Since Last Report:          3Anonymous UUID:                    2C2CE73C-9273-45FB-A76B-BCB6ADE5FD92Sun Aug 19 03:00:09 2012panic(cpu 3 caller 0xffffff80002c473a): Kernel trap at 0xffffff8000584e4d, type 14&#x3D;page fault, registers:CR0: 0x000000008001003b, CR2: 0x00000000e8263ca8, CR3: 0x000000003cb58000, CR4: 0x0000000000000660RAX: 0x0000000000000801, RBX: 0x0000000030778b4c, RCX: 0x0000000000000800, RDX: 0xffffff80210ff0b8RSP: 0xffffff80e8263c70, RBP: 0x00000000e8263ca0, RSI: 0x0000000000000000, RDI: 0xffffff8016bd7220R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff80002da8d0R12: 0x0000000000000028, R13: 0xffffff80e9b23200, R14: 0x0000000000001fd8, R15: 0xffffff8016bd7288RFL: 0x0000000000010246, RIP: 0xffffff8000584e4d, CS:  0x0000000000000008, SS:  0x0000000000000010CR2: 0x00000000e8263ca8, Error code: 0x0000000000000000, Faulting CPU: 0x2Backtrace (CPU 3), Frame : Return Address0xffffff80e8263920 : 0xffffff8000220792 0xffffff80e82639a0 : 0xffffff80002c473a 0xffffff80e8263b50 : 0xffffff80002da0cd 0xffffff80e8263b70 : 0xffffff8000584e4d No mapping exists for frame pointerBacktrace terminated-invalid frame pointer 0xe8263ca0BSD process name corresponding to current thread: firefoxMac OS version:11E53Kernel version:Darwin Kernel Version 11.4.0: Mon Apr  9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74System model name: MacBookPro6,2 (Mac-F22586C8)System uptime in nanoseconds: 9789523099806last loaded kext at 114070070663: com.apple.driver.AppleHWSensor    1.9.5d0 (addr 0xffffff7f81e91000, size 28672)last unloaded kext at 214565737994: com.apple.driver.AppleUSBUHCI    4.4.5 (addr 0xffffff7f81097000, size 65536)loaded kexts:com.apple.driver.AppleHWSensor    1.9.5d0com.apple.filesystems.autofs    3.0com.apple.driver.AppleMikeyHIDDriver    122com.apple.driver.AudioAUUC    1.59com.apple.driver.AppleUpstreamUserClient    3.5.9com.apple.driver.AppleMCCSControl    1.0.26com.apple.driver.AppleHDA    2.2.0f3com.apple.driver.AppleMikeyDriver    2.2.0f3com.apple.driver.AGPM    100.12.42com.apple.driver.AppleIntelHDGraphics    7.1.8com.apple.driver.AppleIntelHDGraphicsFB    7.1.8com.apple.driver.SMCMotionSensor    3.0.2d6com.apple.driver.AppleSMCPDRC    5.0.0d0com.apple.iokit.IOUserEthernet    1.0.0d1com.apple.iokit.IOBluetoothSerialManager    4.0.5f11com.apple.driver.AppleSMCLMU    2.0.1d2com.apple.GeForce    7.1.8com.apple.Dont_Steal_Mac_OS_X    7.0.0com.apple.driver.AudioIPCDriver    1.2.2com.apple.driver.ACPI_SMC_PlatformPlugin    5.0.0d0com.apple.driver.AppleLPC    1.5.8com.apple.driver.AppleMuxControl    3.0.16com.apple.driver.AppleUSBTCButtons    225.2com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.5f11com.apple.driver.AppleUSBCardReader    3.0.1com.apple.driver.AppleUSBTCKeyboard    225.2com.apple.driver.AppleIRController    312com.apple.iokit.SCSITaskUserClient    3.2.0com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1com.apple.BootCache    33com.apple.driver.XsanFilter    404com.apple.iokit.IOAHCISerialATAPI    2.0.3com.apple.iokit.IOAHCIBlockStorage    2.0.3com.apple.driver.AppleUSBHub    4.5.0com.apple.driver.AppleFWOHCI    4.8.9com.apple.iokit.AppleBCM5701Ethernet    3.1.2b2com.apple.driver.AirPort.Brcm4331    530.4.20com.apple.driver.AppleEFINVRAM    1.5.0com.apple.driver.AppleSmartBatteryManager    161.0.0com.apple.driver.AppleAHCIPort    2.3.0com.apple.driver.AppleUSBEHCI    4.5.8com.apple.driver.AppleACPIButtons    1.5com.apple.driver.AppleRTC    1.5com.apple.driver.AppleHPET    1.6com.apple.driver.AppleSMBIOS    1.8com.apple.driver.AppleACPIEC    1.5com.apple.driver.AppleAPIC    1.5com.apple.driver.AppleIntelCPUPowerManagementClient    193.0.0com.apple.nke.applicationfirewall    3.2.30com.apple.security.quarantine    1.3com.apple.driver.AppleIntelCPUPowerManagement    193.0.0com.apple.kext.triggers    1.0com.apple.driver.DspFuncLib    2.2.0f3com.apple.driver.AppleSMBusController    1.0.10d0com.apple.iokit.IOSurface    80.0.2com.apple.iokit.IOSerialFamily    10.0.5com.apple.iokit.IOFireWireIP    2.2.4com.apple.driver.AppleHDAController    2.2.0f3com.apple.iokit.IOHDAFamily    2.2.0f3com.apple.iokit.IOAudioFamily    1.8.6fc17com.apple.kext.OSvKernDSPLib    1.3com.apple.driver.ApplePolicyControl    3.0.16com.apple.driver.AppleSMC    3.1.3d8com.apple.driver.IOPlatformPluginLegacy    5.0.0d0com.apple.driver.AppleSMBusPCI    1.0.10d0com.apple.driver.IOPlatformPluginFamily    5.1.0d17com.apple.driver.AppleGraphicsControl    3.0.16com.apple.driver.AppleBacklightExpert    1.0.3com.apple.nvidia.nv50hal    7.1.8com.apple.NVDAResman    7.1.8com.apple.iokit.IONDRVSupport    2.3.2com.apple.iokit.IOGraphicsFamily    2.3.2com.apple.driver.AppleUSBBluetoothHCIController    4.0.5f11com.apple.iokit.IOBluetoothFamily    4.0.5f11com.apple.iokit.IOSCSIBlockCommandsDevice    3.2.0com.apple.iokit.IOUSBMassStorageClass    3.0.1com.apple.driver.AppleUSBMultitouch    227.1com.apple.iokit.IOUSBHIDDriver    4.4.5com.apple.driver.AppleUSBMergeNub    4.5.3com.apple.driver.AppleUSBComposite    4.5.8com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.2.0com.apple.iokit.IOBDStorageFamily    1.6com.apple.iokit.IODVDStorageFamily    1.7com.apple.iokit.IOCDStorageFamily    1.7com.apple.iokit.IOSCSIArchitectureModelFamily    3.2.0com.apple.iokit.IOUSBUserClient    4.5.8com.apple.iokit.IOFireWireFamily    4.4.5com.apple.iokit.IOEthernetAVBController    1.0.1b1com.apple.iokit.IO80211Family    420.3com.apple.iokit.IONetworkingFamily    2.1com.apple.iokit.IOAHCIFamily    2.0.8com.apple.driver.AppleEFIRuntime    1.5.0com.apple.iokit.IOHIDFamily    1.7.1com.apple.iokit.IOUSBFamily    4.5.8com.apple.iokit.IOSMBusFamily    1.1com.apple.security.sandbox    177.5com.apple.kext.AppleMatch    1.0.0d1com.apple.security.TMSafetyNet    7com.apple.driver.DiskImages    331.6com.apple.iokit.IOStorageFamily    1.7.1com.apple.driver.AppleKeyStore    28.18com.apple.driver.AppleACPIPlatform    1.5com.apple.iokit.IOPCIFamily    2.6.8com.apple.iokit.IOACPIFamily    1.4Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.53 GHz, 8 GB, SMC 1.58f15Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MBGraphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MBMemory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x04CD, 0x46332D38353030434C372D34474253510000Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x04CD, 0x46332D38353030434C372D34474253510000AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.4.20)Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial portsNetwork Service: AirPort, AirPort, en1Serial ATA Device: ST95005620AS, 500.11 GBSerial ATA Device: MATSHITADVD-R   UJ-898USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3What exactly is causing this to happen?  Its quite annoying and very inconvenient.  As a web developer I can&#x27;t simply stop using Firefox.  I have to be able to test in all browsers.

Linc Davis · Answer

That panic was not caused by third-party software.If the panic is recurrent, the possibilities are (1) a damaged OS X installation; (2) a hardware fault, which could be internal or in a wired peripheral device; and (3) an obscure bug in OS X.You can rule out the first possibility by reinstalling the OS. Probably there will be no change. In that case, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn&#x27;t much point in doing this unless you can reproduce the panic, or unless it happens often enough that it&#x27;s likely to be repeated at the store. Otherwise you may be told that nothing is wrong.Print the first page of the panic report and bring it with you.Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at leasttwo independent backups.) Don’t erase the recovery partition, if present.*An SSD doesn&#x27;t need to be zeroed.