Kindle app frozen and won't turn page. Can you help?
The kindle app on my ipad2 is frozen mid book. I can't even get to the home page to start a different book. All help appreciated
iPad 2
The kindle app on my ipad2 is frozen mid book. I can't even get to the home page to start a different book. All help appreciated
iPad 2
Tried the first method you suggested. It didn't work for me. What I have to keep doing which is very annoying is power down and restart the iPad. This does unfreeze the material I am trying to read. The problem is that if I leave the kindle content and do something else on my pad or don't use it for a few hours the Kindle material is once again frozen and I have to restart the iPad. Do you think I should delete the Kindle app completely and the reload it? This all started when Kindle changed the look of their app icon to the child reading a book.
Appreciate any advice you can give me.
Try closing the Kindle app completely and see if it works when you re-open the app : from the home screen (i.e. not with the Kindle app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Kindle app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
Thank you this seems to have worked.
Thank you. I went to my purchased apps and there was an update for kindle. I updated the app and it now works. I wanted to try the reboot but couldn't locate the sleep and home buttons. Maybe I should read up on where these buttons are. Thank you for your help with this matter
You could delete the Kindle app and redownload it. Are there any reviews for the current version that mentions the same problem ? If there are you could report it to Amazon as a bug in their app
Kindle app frozen and won't turn page. Can you help?