Can't install printer driver: HP Color LaserJet 2605dn drivers "not currently available from the Software Update server"

I was having trouble printing to my HP Color LaserJet 2605dn from a Mac Pro running Mountain Lion, so I went to System Prefernces -> Print & Scan deleted it and atempted to re-add it. When I try add the printer I get this message:


Software for this printer is available from Apple. Would you like to download and install it?


After clicking Download & Install (the only option other than Cancel), I get this:


Can't install the software for the Hewlett-Packard HP Color LaserJet 2605dn because it is not currently available from the Software Update server.


What's the workaround when Mountain Lion can't find the driver?


Thanks!

Posted on Aug 19, 2012 1:26 PM

Reply
36 replies

Aug 19, 2012 4:44 PM in response to Sean L.

Sean L. wrote:


I was having trouble printing to my HP Color LaserJet 2605dn from a Mac Pro running Mountain Lion, so I went to System Prefernces -> Print & Scan deleted it and atempted to re-add it. When I try add the printer I get this message:


Software for this printer is available from Apple. Would you like to download and install it?


After clicking Download & Install (the only option other than Cancel), I get this:


Can't install the software for the Hewlett-Packard HP Color LaserJet 2605dn because it is not currently available from the Software Update server.


What's the workaround when Mountain Lion can't find the driver?


Thanks!

The 2605dn has dual Network and USB connectivity. Which are you attempting to configure: Network or attached USB?


  1. Printer on, and if networked, use a static IP address
  2. Print & Scan
    1. IP
    2. Provide printer static IP address
    3. Select Printer Software ... HP Color LaserJet 2605dn driver (not sure about that 2600 driver)
    4. Add
    5. Configure Driver under Options and Supplies


I have a 1994 HP Laserjet 4m Plus set up using these steps and the appropriate driver. I just added another network printer, using the same IP address, but using the above 2605dn driver without any issue other than complaint about a redundant IP address.


Hopefully, you have already sorted this out.

Aug 21, 2012 3:40 PM in response to John Blanchard1

Thanks, that almost works... I've tried deleting the hp folder, as described as well as deleting both that folder and the Installed Printers plist file.


It goes through "Finding", "Downloading", and "Installing", then after installation is complete the progress bar goes back to zero and "Finding" begins again, this time ending in the usual:


Can't install the software for the Hewlett-Packard HP Color LaserJet 2605dn because it is not currently available from the Software Update server.

Oct 27, 2012 12:02 PM in response to Robert Sandhaus

This had been plaguing me for a while, and I just finally found the solution. You need to go to System Preferences, then Print & Scan. From there, you'll need to right click in a white area under your listed printers and select "reset printing system...". It will remove all devices, but they will quickly recognized and able to be reinstalled after everything is deleted. I believe my computer required a restart after I reset the system, as they appeared to still be present. I powered off my router, etc. then restarted my computer. After getting everything powered back on, I was in business. Finally, everything is working perfectly!

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Can't install printer driver: HP Color LaserJet 2605dn drivers "not currently available from the Software Update server"

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