Sean L.

Q: Can't install printer driver: HP Color LaserJet 2605dn drivers "not currently available from the Software Update server"

I was having trouble printing to my HP Color LaserJet 2605dn from a Mac Pro running Mountain Lion, so I went to System Prefernces -> Print & Scan deleted it and atempted to re-add it.  When I try add the printer I get this message:

 

Software for this printer is available from Apple. Would you like to download and install it?

 

After clicking Download & Install (the only option other than Cancel), I get this:

 

Can't install the software for the Hewlett-Packard HP Color LaserJet 2605dn because it is not currently available from the Software Update server.

 

What's the workaround when Mountain Lion can't find the driver?

 

Thanks!

Posted on Aug 19, 2012 1:26 PM

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Q: Can't install printer driver: HP Color LaserJet 2605dn drivers "not currently available from the Software Update server"

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  • by mende1,

    mende1 mende1 Aug 19, 2012 1:31 PM in response to Sean L.
    Level 10 (93,314 points)
    Desktops
    Aug 19, 2012 1:31 PM in response to Sean L.
  • by Sean L.,

    Sean L. Sean L. Aug 19, 2012 2:45 PM in response to mende1
    Level 2 (245 points)
    Aug 19, 2012 2:45 PM in response to mende1

    No joy.

     

    I downloaded the linked driver.  After successfully installing it I get into the same Software Update loop when I try to actually add the printer.

  • by VikingOSX,

    VikingOSX VikingOSX Aug 19, 2012 4:44 PM in response to Sean L.
    Level 7 (20,606 points)
    Mac OS X
    Aug 19, 2012 4:44 PM in response to Sean L.

    Sean L. wrote:

     

    I was having trouble printing to my HP Color LaserJet 2605dn from a Mac Pro running Mountain Lion, so I went to System Prefernces -> Print & Scan deleted it and atempted to re-add it.  When I try add the printer I get this message:

     

    Software for this printer is available from Apple. Would you like to download and install it?

     

    After clicking Download & Install (the only option other than Cancel), I get this:

     

    Can't install the software for the Hewlett-Packard HP Color LaserJet 2605dn because it is not currently available from the Software Update server.

     

    What's the workaround when Mountain Lion can't find the driver?

     

    Thanks!

    The 2605dn has dual Network and USB connectivity. Which are you attempting to configure: Network or attached USB?

     

    1. Printer on, and if networked, use a static IP address
    2. Print & Scan
      1. IP
      2. Provide printer static IP address
      3. Select Printer Software ... HP Color LaserJet 2605dn driver (not sure about that 2600 driver)
      4. Add
      5. Configure Driver under Options and Supplies

     

    I have a 1994 HP Laserjet 4m Plus set up using these steps and the appropriate driver. I just added another network printer, using the same IP address, but using the above 2605dn driver without any issue other than complaint about a redundant IP address.

     

    Hopefully, you have already sorted this out.

  • by Sean L.,

    Sean L. Sean L. Aug 19, 2012 4:54 PM in response to VikingOSX
    Level 2 (245 points)
    Aug 19, 2012 4:54 PM in response to VikingOSX

    The printer is connected via USB to a TimeMachine.  I'll have to pick up an Ethernet cable and give it a go.

  • by John Blanchard1,

    John Blanchard1 John Blanchard1 Aug 20, 2012 7:02 AM in response to Sean L.
    Level 5 (5,243 points)
    Aug 20, 2012 7:02 AM in response to Sean L.

    To avoid the Software Update loop, delete /Library/Printers/hp and then reinstall the update once.

  • by Sean L.,

    Sean L. Sean L. Aug 21, 2012 3:40 PM in response to John Blanchard1
    Level 2 (245 points)
    Aug 21, 2012 3:40 PM in response to John Blanchard1

    Thanks, that almost works... I've tried deleting the hp folder, as described as well as deleting both that folder and the Installed Printers plist file.

     

    It goes through "Finding", "Downloading", and "Installing", then after installation is complete the progress bar goes back to zero and "Finding" begins again, this time ending in the usual:

     

    Can't install the software for the Hewlett-Packard HP Color LaserJet 2605dn because it is not currently available from the Software Update server.

  • by John Blanchard1,

    John Blanchard1 John Blanchard1 Aug 21, 2012 4:37 PM in response to Sean L.
    Level 5 (5,243 points)
    Aug 21, 2012 4:37 PM in response to Sean L.

    Download the update from here:

     

    http://support.apple.com/kb/DL907

  • by Robert Sandhaus,

    Robert Sandhaus Robert Sandhaus Oct 4, 2012 9:27 AM in response to Sean L.
    Level 1 (6 points)
    Oct 4, 2012 9:27 AM in response to Sean L.

    I'm running around in this same circle with no solution.  I've been ininstalling reinstalling the Apple HP drivers (2.11) but installing an HP printer always tries to find the driver in Software Update and can't find it.  Don't know what to do.  All my HP printers are currently set up as generic.

  • by twilliams4th,

    twilliams4th twilliams4th Oct 27, 2012 12:02 PM in response to Robert Sandhaus
    Level 1 (0 points)
    Oct 27, 2012 12:02 PM in response to Robert Sandhaus

    This had been plaguing me for a while, and I just finally found the solution.  You need to go to System Preferences, then Print & Scan.  From there, you'll need to right click in a white area under your listed printers and select "reset printing system...".  It will remove all devices, but they will quickly recognized and able to be reinstalled after everything is deleted.  I believe my computer required a restart after I reset the system, as they appeared to still be present.  I powered off my router, etc. then restarted my computer.  After getting everything powered back on, I was in business.  Finally, everything is working perfectly!

  • by r00tabega,

    r00tabega r00tabega Nov 7, 2012 11:12 PM in response to twilliams4th
    Level 1 (0 points)
    Nov 7, 2012 11:12 PM in response to twilliams4th

    This totally worked for my Brother printer.   I couldn't install drivers for the life of me, even tried renaming the /Library/Printers/Brother folder but resetting the system did the trick.  Thanks twilliams4th!

  • by clairecircuit,

    clairecircuit clairecircuit Nov 8, 2012 11:02 AM in response to twilliams4th
    Level 1 (0 points)
    Nov 8, 2012 11:02 AM in response to twilliams4th

    Thank you twilliams4th! I've been struggling to use my Samsung CLP-320 via wifi since I got it about six months ago. Your trick solved the problem. Thank you.

  • by Lisa B170,

    Lisa B170 Lisa B170 Dec 2, 2012 1:00 PM in response to twilliams4th
    Level 1 (0 points)
    Dec 2, 2012 1:00 PM in response to twilliams4th

    Thank you soooo much!  Was having a bear of time installing my HP printer with my new iMac.  This tip worked great!  All is well and the computer is now seeing the printer.

  • by PixxieNugget,

    PixxieNugget PixxieNugget Dec 3, 2012 7:04 AM in response to twilliams4th
    Level 1 (0 points)
    Dec 3, 2012 7:04 AM in response to twilliams4th

    Thank you very much twilliams4th! This issue has been plaguing me for a while too and what you suggested worked a treat. Thanks so much, you really saved my bacon!

  • by CertaintyManagement,

    CertaintyManagement CertaintyManagement Jan 4, 2013 5:41 AM in response to twilliams4th
    Level 1 (0 points)
    Jan 4, 2013 5:41 AM in response to twilliams4th

    Thanks for sharing twilliams4th ... This really helped me out today ... :-)

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