The only thing left is to restore to factory settings .... Reset as a new iPad.
You have no other choice if you want to get rid of the restrictions passcode. Then you will have to either download all of your apps and music again or hopefully you use iTunes and can sync all of your content back onto the device.
If you can go into settings and reset all settings - give that a try then first. I don't think that will work unless I am totally misunderstanding the issue here.
You can't restore the iPad using iTunes without knowing the restrictions passcode? That doesn't make sense to me. If you forget the passcode to unlock the passcode, then you may need to restore the iPad using recovery mode in order to restore the iPad.
We are talking about the Restrictions passcode - the passcode that lets to restrict Safari, YouTube, installing paasscode and so on? That is the paasscode that you are talking about?
If you are talking about the iPad passcode - the one that you use to unlock the iPad - then iTunes can ask for the passcode and you need to use recovery mode.
Instructions can be found here regarding the forgotten iPad passcode.
You may have to use recovery mode if that doesn't work.
I am referring to the passcode that is requested when I go to Settings>Gerenal>Reset All Settings, which I set but forgot. When I click Reset All Settings it requests the password. I've Restored and Recovered. One of the R's took so long I had to wait until the falling day for it to finish. I've been all over the discussion board and I've tried everything, which primarily was to use Restore and Recover. Thanks...let me know...I appreciate it.
If you have used Recovery mode and it didn't work, I don't know what else to try. You aren't restoring from the backup at the end of the process are you? You are restoring as a new iPad correct?
And you are following this procedure? The line that I made bold at the end of this information states that this will erase the iPad. That is not happening when you use recovery mode?
Use the following steps to place your iPad into recovery mode. If the iPad is already in recovery mode, you can proceed immediately to step 6.
- Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
- Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
- If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
- While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Note: If you see the screen pictured below, let the iPad charge for at least ten minutes to ensure the battery has some charge and then start with step 2 again.
- Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
- If necessary, open iTunes. You should see the following "recovery mode" alert:
- Use iTunes to restore iPad.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but iPad does not appear in iTunes, see this article and its related links.
When using recovery mode, you can only restore iPad. All user content on iPad will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
For whatever reason, I continued to get an error message after following the steps you provided. When it happened three times, I remembered that was the reason I didn't finish before. Anywho, after I followed all of the steps and continued to to get the error message I realized it had to be something else. I made an appointment with Apple and guess what? I followed your steps again and it worked. It's like going to doctor and your symptoms disappear. So, you were not only quite helpful, but patient as well. I've blown my iPad away and I am all set back to the factory defaults. Many, many thanks!
I'm glad that it finally all worked out for you. I should have told you that it sometimes takes a couple of tries. In your case it took more than a few - but it did end up resolving the situation.
If you decide to use a passcode again, you might want to write it down and keep it in a safe place so that you can refer to it in the future if needed.