Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Reset my security questions

How do I reset my security questions

iPhone 4

Posted on Aug 19, 2012 6:50 PM

Reply
14 replies

Aug 20, 2012 12:32 AM in response to Dill1

If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.


Then select 'iTunes Store', and on the next screen select 'Account Management'


Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.


You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

Jan 28, 2013 10:55 PM in response to sheradyn

Found this route:


Go to https://expresslane.apple.com

Select the last option in the middle row of options: More Products and Services

Select the last of the next four options: Apple ID

Select the last of three options: iTunes Store, App Store or Mac App Store

Select : Apple ID account security

Click on Continue


The next page you will see a BS article to read, below it is an Email Option...Click on it and write them to please reset your security questions. Also, please take that opportunity to let them know that their idea of support for managing your account security is a vicous circle of repetition leading to nothing. =)

Feb 7, 2014 12:37 AM in response to Carolynalexis

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).


If you have a rescue email address on your account then use that to reset them : http://support.apple.com/kb/HT5312


If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset : http://support.apple.com/kb/HT5699

Reset my security questions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.