11 Replies Latest reply: Feb 24, 2013 4:56 PM by DavidThielen
markprice22 Level 1 Level 1 (0 points)

Good morning


I am trying to upgrade my iPhone via my macbook but the following message keeps coming up and the download does not work


"There are purchased items on the iPhone “Mark Price’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this"


Please advise how I can transfer these files, I am not sure what files are in question.


I've only had the MacBook a couple of days, I am PC savvy but this is all new to me so please keep it as simple as possible. I am a brit based in Bahrain.




Mark Price

MacBook Air