Mail's SMTP setting for ssl won't turn off

Hi all,

I had a similar issues wen upgrading to Yosemite. The solution seems to be in a little checkbox called " Automatically detect and maintain account settings" in the advanced tab of each mail account. If you deselect (uncheck) this box you will be able to change account settings such as SSL, incoming server etc.

Hope this helps.

Fred Hyden wrote:

Not sure if your question is meant for me. My email provider is Network Solutions. Network Solutions does not support SSL in either direction. I suspect that Apple QA doesn't check the behavior of its software interacting with non-SSL email servers very carefully. I say this because I am having another problem with my Network Solutions email. I can't read my encrypted Network Solutions email sent to my iOS devices. Decryption of my mac.com email works fine. Also, I can read encrypted email fom either account on my Mac OS X computers.

I dumped Netsol as a host and an email provider for similar issues, never could get the mail to behave but, that doesn't help you.

Archive and delete the account, remake it exactly as per Netsol requirements. (posted below)

When setting up:

• POP - choose POP and the incoming server port will default to 110
• IMAP - choose IMAP and the incoming server port will default to 143
• All other settings are the same.

Note - Substitute your actual domain name for "yourdomain.com" and substitute the first part of your email address for "user."

• Username = user@yourdomain.com
• Password = the password you set up when you configured your mail box
• Incoming Mail Server = mail.yourdomain.com
• Outgoing Mail Server = smtp.yourdomain.com
  • Outgoing Server Requires Authentication (typically found in advanced options or settings)
  • Do NOT check "Log on Using Secure Password Authentication"
  • Use the same Username and Password as Incoming or select "Use Same Settings as Incoming"
• Outgoing Server Port = 2525 or 587
  • This is subject to change based on the individual preferences of your ISP

You didn't say whether you are using POP or Imap, so both settings are posted.

Here are requirements specifically for POP access, no SSL here (you like sending mail in the clear?)

1. With Mac mail open Click on the Mail menu and select preferences
2. Click the Accounts tab
3. Click the plus icon to create a new account
4. Enter this information:
5. Your Name: Enter your name as you would like it to appear in the "From" field of your outgoing messages.
6. Email Address: Enter your full mail address (e.g., john@example.com).
7. Password: Enter your password.
8. Click Continue
9. Click on the account type and select pop
10. Enter this information:
11. Description: enter in a name for this account
12. For your Incoming mail server (POP3): type "mail" followed by your domain name (e.g. mail.example.com)
13. User Name: Enter your full email address
14. Password: Enter your password.
15. Click Continue
16. Do not click the SSL box and click continue
17. For your Outgoing mail server (SMTP): type "smtp." followed by your domain name (e.g. smtp.example.com)
18. Click on the use only this server bo
19. Click the check box for Use Authentication box and enter in your user name and password
20. Click Continue
21. On the “Account Summary” screen make sure all information is correct and click continue
22. On the accounts page click on your outgoing mail server and select Edit SMTP Server List
23. Click on Advanced and click the radio button Use Custom Port and Change your outgoing server setting to 2525 or 587 if you are with Verizon you should change your port to 587
24. Click ok to finish your email setup

Hi Colin

i have the same problems as you and actually if i uncheck the SSL box and wait a few seconds the tick is coming back on it's own.

did you solve your problems as I still have the problem and waht Mail does then it uses my gmail account to sent the mail now that is fine but there are two issues . In the sent folder it says it is sent from my account with the SSL issues but the recieiver gets the e-amil form my gmail account and they reply to that instead of my SSL account

any help would be appricated

HI

just to let you know anybody else which has similir issues it looks like we have pinned down the problem we have not solved it yet it looks like it is becuse i am going through a work network (strange though as it only happens on a mac) but when I go online directly withouth going through the network e-mails are coming in and mails are going out without any issues. So at least a step closer but we still do not understand why it happens only on a mac and not on the PC's

Same problem here, but I might have a possible fix. I got SSL to stay unchecked if I also manually indicated a custom port, which I just put in one of the 3 defaults. Something about the "use default ports" option is causing it to force SSL.

Same problem. The workaround that jaketroxell kindly provided worked for me. The "use default ports" option does seem to trigger the bug. I consulted my email service provider's support web site and chose port 587. I hope this gets fixed since I would prefer to let the Apple email client select the port.

Not sure if your question is meant for me. My email provider is Network Solutions. Network Solutions does not support SSL in either direction. I suspect that Apple QA doesn't check the behavior of its software interacting with non-SSL email servers very carefully. I say this because I am having another problem with my Network Solutions email. I can't read my encrypted Network Solutions email sent to my iOS devices. Decryption of my mac.com email works fine. Also, I can read encrypted email from either account on my Mac OS X computers.

I am using POP. IMAP is not available at my service level, nsMail. I do not like sending email in the clear. Perhaps I should upgrade to nsMail Pro although it costs more. Or, perhaps I should follow your lead and dump Network Solutions. What keeps me with them is that I have a ".name" email address that I like. I don't think I can move it to another email provider.

My Network Solutions account is configured in accordance with the instructions you provided.

Thanks.

You can certainly move your domain to another hosting service thus keeping the address, but that is more involved and should be planned.

I host my domains on Google (Google Apps for Business) which works well for me.

Thanks for the solution Csound1!

worked like a charm

just had to change the outgoing server port to a custom one (check with email service provider for the one that will work for you)

then it was possible to uncheck the ssl option

rgvjalan wrote:

Thanks for the solution Csound1!

worked like a charm

just had to change the outgoing server port to a custom one (check with email service provider for the one that will work for you)

then it was possible to uncheck the ssl option

You're welcome.

Open Mail > Preferences > Accounts and delete and add it again

If you can use the account, it's a step in the right direction. With the box, wait an update