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XMasta19 Level 1 Level 1

Group iMessage with all recipients using the correct settings.  Receive at/caller id both set to email address, send as sms set to off.  One of the members of the group will randomly have his blue iMessage input box turn green to text message.  When this happens, his phone will instead send the message from his @mms.att.net text address to our email inbox.  All of us have each others phone/email saved properly in the contact information as well.  The group message on his phone looks unaffected minus the change from blue/green between iMessage and text message, but on the other hand the rest of us are getting our inboxes flooded with all of this messages via email.  With the group set up through all contacts email addresses, and send as sms set to off by each recipient, the iMessage should ideally never turn green to text at any point.  This has been tested with all members on 3G, and even with all of us at home on Wi-Fi as well.  The only problems I've been able to find from searching seem to be when people don't have all of their settings correct.  I've used one situation from tonight as an example, but it has been known to happen here and there with no explanation.  Has anyone else experienced this yet?photo 1.jpgphoto 2.jpgphoto 3.jpg


iPhone 4, iOS 5.1.1
Reply by uberzack on Oct 10, 2013 5:23 PM Helpful

Thanks. The linked article cleared it up for me.

All replies

  • XMasta19 Level 1 Level 1

    100 views and counting, yet not a single response.   
    UPDATE:  This now happened to me this morning as well...

     

    <Edited By Host>

  • KC7GNM Level 4 Level 4

    Because you are sending as a group MMS and some are probably not on idevices so I am assuming it goes as text.

  • razmee209 Level 7 Level 7

    ios about messaging http://support.apple.com/kb/HT3529  read the paragraph about imessage.

     

    IOs troubleshooting message http://support.apple.com/kb/ts2755

  • XMasta19 Level 1 Level 1

    Group iMessage would not work if all recipients were not on an iDevice... for the record though, everyone has an iPhone 4/4S

  • KC7GNM Level 4 Level 4

    Not true. You can group both sms and imessage recepients.

  • XMasta19 Level 1 Level 1

    I stated group iMessage, not group SMS... so in turn, it would need to be all iDevices.

  • KC7GNM Level 4 Level 4

    There is no such thing as a group imessage. There is only group MMS.

  • XMasta19 Level 1 Level 1

    Just to add in detail, this is not a group message specific problem.  It happened to me this morning on an individual iMessage to one recipient.  Both of us have caller id set to email address, and "Send as SMS" is set to off... thus it should not default to a text message if either of us were out of service, which is not the case considering we're on Wi-Fi.

  • XMasta19 Level 1 Level 1

    Group MMS to all devices via text message.../___sbsstatic___/migration-images/193/19348800-1.jpg

     

     

     

     

     

    Group Message to iDevices via iMessage.../___sbsstatic___/migration-images/193/19348800-2.jpg

  • XMasta19 Level 1 Level 1

    Also note:  all users are on the most current software version.  Considering this also happened to me today via a normal iMessage conversation, I'm leaning towards the issue not being an individual device situation.  This seems to be more on the server end with Apple if the problem occurs on multiple phones by various users.  Any other ideas?

  • XMasta19 Level 1 Level 1

    From iPhone user guide...

     

    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf:

    Sending messages to a group

    Group messaging lets you send a message to multiple recipients. Group messaging works with iMessage and MMS (not available in all areas).

    Note:  With MMS, group messaging must also be turned on in Settings > Messages, and replies are sent only to you—they aren’t copied to the other people in the group.

     

     

     

     

    This is why I was stating the difference between the two, even the iPhone itself changes the name at the top of the group depending on whether it's being sent via text message or iMessage.  The group part is not the important detail though, it's the fact that an iMessage only conversation still manages to somehow get switched to text message format.  When this happens, we're emailing each other from the mail address of our phone numbers as shown in the screenshots.

  • KC7GNM Level 4 Level 4

    That is because you have SMS turned off and you have your caller id set to your email address. If the other person can't maintain a good cellular data or wifi link then your phone will send it as an email which looks like a text instead. Some carriers let you send SMS via email.

  • XMasta19 Level 1 Level 1

    If that were the case, you should instead get an error message stating that the recipient is unavailable to receive iMessages at the time.  That's the point of turning off the "Send as SMS" option, so that you don't use text messaging at all during an iMessage conversation.  In our scenario though, this has occurred even when both/all members are connected to a strong Wi-Fi network at home/work.  The person that was first having the issue even has the AT&T M-Cell connected at his house.  This would ensure he has excellent cell network reception, if for some reason his Wi-Fi was having intermittent problems.  I'm not attempting to be difficult or play devil's advocate, but I wouldn't have created this discussion topic if I didn't first do my fair share of research on the matter.

  • XMasta19 Level 1 Level 1

    Has anyone else not had this issue at all?  It's happening on a daily basis, and it's not a group message specific problem.  I've provided plenty of details and pictures to support the discussion.  What's the point of using the iMessage feature when it's consistently forcing text messages to be sent...

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