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Why is it I can't buy anything? Say I have to put in CC security code, I keep doing that and it says invalid. Its a update CC, plus I have$16 in my app account.

Why is it I can't buy anything? Say I have to put in CC security code, I keep doing that and it says invalid. Its a update CC, plus I have$16 in my app account.

iPad 2, iOS 5.1.1

Posted on Aug 20, 2012 7:49 PM

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1 reply

Aug 21, 2012 12:09 AM in response to Sunston5519

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :

If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file

.

And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Why is it I can't buy anything? Say I have to put in CC security code, I keep doing that and it says invalid. Its a update CC, plus I have$16 in my app account.

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