apple policy on stolen phone
What is Apple's policy on stolen phones? I just had my Iphone stolen from the trunk of my car when I was on a walk in the park. The thief watched me put my phone in the trunk because it looked like rain. Any way ATT locked the device down and promised me that it was now a paper weight. However I just found out that apple has a policy and will accept stolen phones from people who say they are defective. They replace a locked stolen phone with a working phone. This is because Apple has an honesty policy assuming the person is always telling the truth. Is this true or Internet rumor? I was very upset with ATT for not locking down my device right away when I know the technology exist. It turns out their employees were not aware of how to lock the phone. I had to go to two ATT stores and call customer service before the phone was locked down. Now I am finding out that Apple will give the thief a workable replacement phone.
I find it very difficult to be a client of a company that will not support their own customers, but instead support the people who are stealing from them. I am reading that stealing Iphones is a big craze, they call it apple picking. They are stealing the phones right out of people's hands. Now that I know it could be potentially dangerous to use my apple Iphone in public, I am thinking I don't want one.
I have insurance on my phone. I am considering selling my Iphone when I get my replacement and get a cheap less desirable phone. It is a nice phone but I really don't use all the features. I had an old HTC phone. No one very broke my car window trying to get that. The window cost me 350 to replace. No phone is worth that. Unless Apple and the phone line companies get on board to make the phone less desirable to steal, I don't see why people want to risk owning them. Even with insurance, I have to pay a 150 deductable. 350 to replace the window 150 to replace the phone that is 500 dollars. Why do I want a phone I can't use in public. They will steal the phone if it is on me, they will steal the phone if I hide it in my car, what is the point? I don't want to hide every time I use my phone so no one see me. I am in my 50's and never had any thing stolen from me. It is not like I am careless. I have an Iphone for less then a month and my car's rear window is smashed in.
It is so easy to check the EMI number to see if the phone is stolen. The EMI number is under the battery on the phone. I am hoping it is Apple's policy to check the EMI number on the phone before replacing it? Does anyone know Apple's policy? Do they really support and encourage iphone theft? I know they make more money if people are replacing Iphone several times a year. But they must realized in the long run they could losing paying customers who get sick of replacing them.
iPhone 4S, stolen phones