Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

this file server will not allow any additional users to log on

Hi,


I have a Mac mini, running Mountain lion, which acts as a central hub to my multiple approx 5 others macs at home.


It has been used as a central data store and time machine backup point.


With external drives shared over the network via this hub, the other Macs can access and back up using time machine. This has been working pefectly for a while, however in the last month, possibly since I upgraded to Mountain lion, the remote computers (the ones that are backingf up to the mac mini), have all begun to display the following error message:


"this file server will not allow any additional users to log on:


Restarting the Mac Mini sometimes helps, and backups resume, byt eventually the same error messages appear and backups cease to contine.


Im hoping for some help.


many Thanks


Alastair

Mac mini, OS X Mountain Lion

Posted on Aug 21, 2012 6:47 AM

Reply
Question marked as Best reply

Posted on Apr 7, 2017 8:02 AM

I know this is an old thread, but I just ran into this issue and was pulling my hair out to fix it. I finally figured out what was going on, and for me, it seems to be a different solution to those proposed. I thought posting it might help someone else.


The issue for me began when I pulled an old router out of retirement to serve as a gateway. (Basically, I'm only using it to expand the number of physical Ethernet points available in my family room.) What I didn't realize was that even though I'd reset the old router to its factory defaults, it assigned an IP address to itself by default. I assign all my IP addresses through my NEW router, and so the IP address that the OLD router had assigned itself was conflicting with another IP address that my NEW router had assigned to another piece of equipment on the network. When I changed the self-assigned IP address on the OLD router to a vacant IP address (which I also told my NEW router to reserve for the OLD router), the problem went away. At least, so far, so good. If you're getting this error, look for conflicting IP addresses on your network. If there are any, the conflict might be the problem.

51 replies
Question marked as Best reply

Apr 7, 2017 8:02 AM in response to aliriddle

I know this is an old thread, but I just ran into this issue and was pulling my hair out to fix it. I finally figured out what was going on, and for me, it seems to be a different solution to those proposed. I thought posting it might help someone else.


The issue for me began when I pulled an old router out of retirement to serve as a gateway. (Basically, I'm only using it to expand the number of physical Ethernet points available in my family room.) What I didn't realize was that even though I'd reset the old router to its factory defaults, it assigned an IP address to itself by default. I assign all my IP addresses through my NEW router, and so the IP address that the OLD router had assigned itself was conflicting with another IP address that my NEW router had assigned to another piece of equipment on the network. When I changed the self-assigned IP address on the OLD router to a vacant IP address (which I also told my NEW router to reserve for the OLD router), the problem went away. At least, so far, so good. If you're getting this error, look for conflicting IP addresses on your network. If there are any, the conflict might be the problem.

Sep 11, 2012 8:34 PM in response to Cruurakd778

Same issue here. Mini as file server with external time machine drive. In my case, was backing up but I cancelled b/c slowing down other network stuff. Started up a second time, which I cancelled. Then went to tranfer a file from MBAir to Mini but gave won't allow additional users error. Of course, now back up disk not available.


One note is that I did have to start a vpn session in the midst of this, but I'm pretty sure I've had this error without the vpn.


Btw, both MBAir and Mini running 10.8.1 Mountain Lion.

Sep 13, 2012 1:30 PM in response to aliriddle

I think I have the exact same setup as ssorgs@, and getting this error pretty much every other day now. sometimes rebooting or tinkering with sharing settings(turning smb/afp settings on/off) on my mac mini appears to help for a while.


My MBA keeps asking me to authenticate to access my mac mini, and when I do I end up getting this no additional users error message. I only have 1 user at home, so how can i be getting this too many users connected message?

Sep 16, 2012 3:06 PM in response to aliriddle

Same here! It's definitely ML because I didn't have this problem before. Considering going back to lion or even SL if I can't get a fix. Both my wife's and my computers rely on mini as an iTunes Media server, so not being able to authenticate defeats the purpose. I'm wondering if upgrading to OS X Server will solve this problem? I had posted this questions as well here is the link to it: https://discussions.apple.com/thread/4286123

Sep 16, 2012 7:52 PM in response to aliriddle

Bump... Me too.
Mac Mini running ML. External Drobo (storage and backup) and LaCie drive (DVR). From reading everyone's posts. I'm starting to think that it's the laptops I'm running. When they wake from sleep, the server drives will sometimes not be properly connected. With Lion I'd just remount the remote drives and it was ok. With ML, they may not be disengaging properly...

Do I really need to reboot my machine after my wife, daughter, and I open/close (sleep/wake) out laptops a total of ten times?

Ridonkulous. Fix it!

Testing:

Sleep/wake ten+ times on laptops.

Turning all sharing off/on

Oct 5, 2012 5:55 AM in response to aliriddle

I've a similiar issue. Our small network uses a 10.5.8 MacPro to share an attached RAID. My new laptop is running ML. We started getting "can't connect too many users" errors after my upgrade.


running netstat - n | grep '.584' shows that my laptop is connected to the afp port 5 times when I've just used the finder to open up a folder on the shared RAID.


Based on other networking SNAFUs with ML, my hunch is when my machine wakes from sleep it reconnects to the sharepoint and creates a new connection without dropping the first.


When I've rebooted the machine that shares the RAID, which triggers the "You've been disconnect from the following shared drives" dialog box on my laptop it will show the RAID sharepoint 4-5 times. So I've mounted the drive that many times. As soon as I disconnect my ML from the shared RAID, others who were unable to connect can.



*****.

Oct 23, 2012 7:18 AM in response to aliriddle

Try this:


1) Turn off Filesharing in System Prefs


2) Delete this preference file:


/Library/Preferences/com.apple.AppleFileServer.plist


Note: This is the /Library in your main HD, not ~/Library


3) Turn Filesharing back on


The prefs file will be re-created and should set the max connections back to 10 allowing you to connect again.

Oct 23, 2012 7:59 AM in response to aliriddle

We're having the same trouble over here but only after upgrading from 10.6.8 to Mountain Lion 10.8.1


Last week I did what cjcj suggested above and that worked for a while, but now the problem is back.


What is it about Mountain Lion that is aggregating these ghost "Logged In" users, that wasn't true with Snow Leopard (the last OS we were using to file share for our 3 users)? Never had this trouble before running the same number of users...


Any ideas?


Thanks folks!

Oct 31, 2012 6:21 PM in response to aliriddle

I've got the same problem but it only started a couple weeks ago - about the time I upgraded to ML on my MacMini hub. OK, so the original post was August 21st and it's now October 31st - more than 2 months. Anyone at Apple working on these bugs or are they all spending their time scheming up the next nonsensical iOS feature with which to screw-up our desktops?

this file server will not allow any additional users to log on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.