TS1382: iPod troubleshooting basics and service FAQ

Learn about iPod troubleshooting basics and service FAQ

aczerwinski

Level 1 (0 points)

Q: Why? Please Help me I need to know!

Why eon't I know my IPod's password? How can you unlock it then?

iPod nano

Posted on Aug 21, 2012 1:21 PM

I have this question too

Q: Why? Please Help me I need to know!

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by planb77,

planb77 Aug 21, 2012 2:51 PM in response to aczerwinski
Level 7 (32,341 points)

Aug 21, 2012 2:51 PM in response to aczerwinski

You can connect the Nano to the iTunes library you normally sync it with. Then disconnect it properly and you should find that is now unlocked. If it is, change the passcode lock or disable it altogether.

Otherwise, your only other option is to restore the device to factory settings in iTunes.
Restoring iPod to factory settings

B-rock
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