Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to recover viber message?

I was using another handphone to access viber by sending the viber activation code to my iPhone. After I have key in the activation code in my iPhone, all the existing messages & contacts have gone. Does anyone how do I recover the old messages from my iPhone?


thank you very much.

iPhone 4, iOS 4

Posted on Aug 21, 2012 8:00 PM

Reply
37 replies

Sep 3, 2013 11:26 AM in response to wwABCkl

To continue this thread, I added an iPad to my account last night. After going through the sign-up process on the iPad, the messages on my iPhone disappeared, as that too went through the same process! 😠


However, Viber was up and running on my PC. This contains my message history! 🙂 Is there any way that those messages can be transferred (perhaps wirelessly) to the iPhone (and even the iPad)?


Thanks (cautiously optimistic, with fingers crossed).

Nov 18, 2013 9:08 AM in response to theViberTeam

Viber team


You should make a plan for this. I had viber on my iPhone 4s. I just upgraded to iPhone 5 and made sure that I saved ALL my apps & info on iTunes.

When I switched over my phone & tried to get into viber it asked me to register again. All my previous messages are gone. But they are ALSO gone on my iPhone 4s. What happened as I did not delete anything from Viber. All my other apps have transferred all messages & information but NOT Viber!


I have allot of very personal & very dear messages on there that are now completely gone & I want them back.

Make a plan. Viber is the only app that did not transfer messages.


i await team Viber's response

Apr 9, 2014 3:01 AM in response to theViberTeam

I am sorry but to what extent can Viber really confirm that deleted messages are in fact deleted from their servers? Further above it was mentioned that for security and the like messages are not stored on their server(s). On this regard, how come one can "Send" a message to a recepient that isn't online, delete the messages and yet the recepient actually receives the "deleted" messages when he/she comes online?!!


A bit of honesty wouldn't harm here.


😕

Apr 9, 2014 3:23 AM in response to GeorgeVl

On the same subject from an interview from Mr. Marco (which to my naive mind states that the conversations are in fact on Viber's servers):


At the same time, Mr Marco has spoken vociferously against government surveillance, and claimed that Viber has refused to disclose the contents of conversations to state authorities.


http://www.ft.com/cms/s/0/6bc24706-9555-11e3-8371-00144feab7de.html#axzz2yNp252j L

Sep 9, 2014 9:15 AM in response to wwABCkl

How about my case...

i'll use/open my viber last sep7, when my brother message me and we chat that day...now when i open it my last message show is in aug22...how it can be??? i have a lot important message last sep5 to sep7...i did not delete anything, i hate to delete any incomming & outcomming message or call history in my phone...thats why im asking why did viber delete my previous message and it just the last message is only in aug22????

How to recover viber message?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.