Hello Mr. Reed,
I've read this thread over and over. And then waited a day to reply.
I'm very confused regarding your comments and I would like to very humbly and politely express my confusion. I feel it is pertinent since it involves an issue that many are struggling with after using the new OS X 10.8 (aka Mountain Lion).
Thomas A Reed wrote:
There actually are no confirmed battery problems with 10.8 that I'm aware of. There are some anecdotal reports, and some goofy "news" reports based only on those anecdotal reports, but the total number of problems is small compared to the number of users. Most likely, all the reported battery problems are either aging batteries or incompatible third-party software.
I guess I got stuck with the use of the word confirm(ed). You replied to Mr. Tomasino's data regarding his battery problem. I don't know Mr. Tomasino personally but I did click on his profile and it appears that he is a technically skilled individual in SW development and computers (Macs). I found his report to also be credible regarding exactly what he was experiencing. In response to his report of his battery issue, you replied:
That is not a confirmed report, as you have not said anything about what software you're running or what troubleshooting steps you have taken. As is true of every other report of battery problems I've seen. "Confirmed" reports would consist of multiple people with similar hardware comparing before-and-after battery life with completely clean systems (ie, no personal data, settings or third-party software).
Why I'm bringing this up is that it has confused me.
I guess, it's better to just get to the point.
Could you please Confirm your data to substantiate your claim that - "There actually are no confirmed battery problems with 10.8 that I'm aware of"?
1) Apple has sold millions of downloads of 10.8. Now if you just take the U.S., for example, that piece of the total pie is a staggering number of people now using 10.8. Therefore, I just can't wrap my head around how you could possibly say that "there are no confirmed battery problems with 10.8". But if indeed this is true, I personally would like to see confirmation of that.
2) You say an interesting thing though at the end of that sentence. "that I'm aware of". Which Sir, implies to me that if you are not fully aware of then how can you claim the first part of your sentence? The sentence seems contradictory.
I'm not trying to stir anything up here or to insult anyone. But I would like to say that you are a very respected, Mac expert. People such as myself, who are new to Macs, count on people like you. Therefore, when I read these things I get very confused and it just makes things harder for me. I also want to note that I'm not a kid, I'm 52 years old. I admit not being very computer literate and have been very open about that. And since I have lived 5 decades, horrible ones but 5 anyway, I don't have much tolerance for pedantic comments or subtle demeaning comments directed to me or other's in general.
I've been on forums for years. News forums, technical forums, social media forums etc.. And I feel that this is the best forum I've ever experienced. But - With knowledge, there comes power. It is the wise man with both, who can balance them to foster an effective environment of communication and learning.
I realize there are politics everywhere, including here. So, I've stepped out to express my confusion with knowing the risk that I may just get kicked off these forums. But, I've been given the sentence. I've got 1-2 years left and I rather express my thoughts instead of stifling them. I've nothing to lose at this point since I've already lost it all.
Thank you and I would like to sincerely note that your blog has been an extremely valuable resource to me. I do appreciate the time and effort that you put into it!
DMerz