francescafromlt
Level 1 (0 points)

Q: Aiuto, Ipod shuffle 4g

Ho sostituito il cavo usb del mio ipod shuffle con un altro cavo che non è della apple ma quando collego l'ipod non viene riconosciuto nè dal computer nè da Itunes

iPod shuffle

Posted on Aug 22, 2012 8:27 AM

by planb77,Solvedanswer
planb77 planb77
Level 7 (32,341 points)
A:

Sounds good.   Best of luck.  Don't forget to keep us updated!


B-rock

Posted on Aug 25, 2012 5:39 AM

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francescafromlt

Q: Aiuto, Ipod shuffle 4g

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  • Helpful answers

  • by planb77,Helpful

    planb77 planb77 Aug 23, 2012 6:40 AM in response to francescafromlt
    Level 7 (32,341 points)
    Aug 23, 2012 6:40 AM in response to francescafromlt

    Rough translation via Google Translate:

    I replaced my ipod shuffle usb cable with another cable that is not the apple but when I connect my ipod is not recognized either by the computer or to iTunes.

     

    Was this particular replacement cable advertised as being compatible with the 2G iPod Shuffle?  If it was advertised as being compatible with only the 3G and 4G Shuffles, it will not work with the 2G Shuffle as its connection is configured different from that of the new iPod Shuffle models.

     

    B-rock

  • by francescafromlt,

    francescafromlt francescafromlt Aug 24, 2012 4:26 AM in response to planb77
    Level 1 (0 points)
    Aug 24, 2012 4:26 AM in response to planb77

    Il cavo usb nuovo è stato impostato per l'ipod shuffle 3G , io ho un ipod shuffle 4g va bene lo stesso?

  • by planb77,Helpful

    planb77 planb77 Aug 24, 2012 5:59 AM in response to francescafromlt
    Level 7 (32,341 points)
    Aug 24, 2012 5:59 AM in response to francescafromlt

    Yes a 3G cable for a 4G Shuffle should be okay.  However, I'm still leaning towards the possibility of a faulty or damaged cable that is preventing the Shuffle from being seen in iTunes.  Some 3rd party cables (not made by Apple) can be a bit flaky at times.

     

    Have you tried connecting the Shuffle to another USB port located directly on your PC?

     

    What happens if you reset the Shuffle with it still connected to the PC? 

    Resetting iPod shuffle

     

    B-rock

  • by francescafromlt,

    francescafromlt francescafromlt Aug 24, 2012 10:09 AM in response to planb77
    Level 1 (0 points)
    Aug 24, 2012 10:09 AM in response to planb77

    Si, ho già provato a collegarlo ad un'altra porta USB ma niente...Ho provato a resettare l'ipod shuffle secondo quello che c'è scritto sul sito della Apple ma niente... Quando  è collegato al computer non lampeggia nessuna luce sull'ipod come invece dovrebbe è come se fosse morto....Non so cosa fare.

  • by planb77,

    planb77 planb77 Aug 24, 2012 12:48 PM in response to francescafromlt
    Level 7 (32,341 points)
    Aug 24, 2012 12:48 PM in response to francescafromlt

    What happens if you leave it to charge over night and then repeat these same troubleshooting steps above?  Is it recognized if you connect it to another PC or Mac?


    Do you have an Apple Store nearby you could stop in at and have the Genius look over the iPod and dianose the problem?  If so, make sure to bring the cable as well.

     

    B-rock

  • by francescafromlt,

    francescafromlt francescafromlt Aug 25, 2012 3:29 AM in response to planb77
    Level 1 (0 points)
    Aug 25, 2012 3:29 AM in response to planb77

    Grazie dell'aiuto ma penso proprio che andrò in un negzio d'elettronica e comprerò un cavo usb Apple dato che qui vicino non ci sono Apple Store. A presto e ancora grazie dell'aiuto

  • by planb77,Solvedanswer

    planb77 planb77 Aug 25, 2012 5:39 AM in response to francescafromlt
    Level 7 (32,341 points)
    Aug 25, 2012 5:39 AM in response to francescafromlt

    Sounds good.   Best of luck.  Don't forget to keep us updated!


    B-rock