boltond

Q: cannot connect to itunes store on ipad

tying to update my apps and tells me cannot connect to itunes store

iPad

Posted on Aug 22, 2012 1:13 PM

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Q: cannot connect to itunes store on ipad

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  • by darryllph,

    darryllph darryllph Oct 8, 2012 7:25 AM in response to boltond
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    Oct 8, 2012 7:25 AM in response to boltond

    I also having a problem while i updating my iPad to IOS6.0

    My iPad is now totally cant on. Cant even connect to itunes and cant on the device.

  • by KliftonianInstitute,

    KliftonianInstitute KliftonianInstitute Oct 8, 2012 10:32 AM in response to darryllph
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    Oct 8, 2012 10:32 AM in response to darryllph

    This seemed to work for me... I rebooted the iPad and then a message came up that said I needed to sign the new iTunes agreement. After agreeing with it, all my updates and downloads worked. I hope your situation is similar to that.

  • by Geeking Tom,

    Geeking Tom Geeking Tom Oct 8, 2012 7:47 PM in response to boltond
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    Oct 8, 2012 7:47 PM in response to boltond

    Ok, this worked for me tonight when I had the issue.

     

    1.  Go to Settings -> iTunes & App Store

    2.  Turn off Automatic Downloads for both Music and Apps

    3.  Tap Apple ID

    4.  Tap Sign Out in the window that pops up.

    5.  Launch App Store from the home screen

    6.  The App Store should now launch.

    7.  Select 'Updates'

    8.  Select 'Update All'

    9.  You should be asked for your Apple ID Password.

    10. Enter Password.  This should resign you into the appstore and start download updates.

    11. (optional) Go turn Automatic Downloads back on.

     

    Hope this helps some people. 

  • by Trouble217,

    Trouble217 Trouble217 Oct 9, 2012 1:55 PM in response to boltond
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    Oct 9, 2012 1:55 PM in response to boltond

    Same issue. Can't connect to iTunes or apps stores. Was fine until IOS6.0. Tried the date thing, the steps listed by Geeking Tom, reset my wireless network, the whole 9 yards and remain unable to connect and increasingly annoyed. Am I missing something?

  • by informed-direct,

    informed-direct informed-direct Oct 10, 2012 4:48 AM in response to Trouble217
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    Oct 10, 2012 4:48 AM in response to Trouble217

    Having managed to avoid Apple products for nearly all of my professional life, I've just bought at iPad at work and had the same problem. Boy did it make me smile because I've been told continually that Apple kit is *so* easy to use ;-) First thing I had to learn was how to shutdown apps!

     

    Trying to install apps and the year fudge works but keep having to do it per app. Is this expected or is there something else I can do as a permanent fix?

     

    Cheers, Rob.

  • by F121121,

    F121121 F121121 Oct 10, 2012 11:29 AM in response to boltond
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    Oct 10, 2012 11:29 AM in response to boltond

    I got it!

    All i had to do was sign out of my old apple id, and used another one, and it worked!!

  • by AmyOnline56,

    AmyOnline56 AmyOnline56 Oct 10, 2012 6:01 PM in response to darryllph
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    Oct 10, 2012 6:01 PM in response to darryllph

    I could neither update nor purchase. I had to set the year all they way to 2022, and one day ahead for good measure. I shut down and restarted, tried opening the Apps Store, which protested and did not open properly. Then I manually reset to today and both updates and original installs are working. So far...

  • by Kyipad2,

    Kyipad2 Kyipad2 Oct 13, 2012 10:33 PM in response to boltond
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    Oct 13, 2012 10:33 PM in response to boltond

    Settings > wifi then click the arrow next to your wifi then change DNS to 8.8.8.8 this work trust me I tried everything nothing worked but this. After go to the App Store and you will have to accept terms and conditions . I been without the App Store for 2 or 3 weeks. I now have to update 30 apps ✌ your welcome.

  • by ILOVEIOS6,

    ILOVEIOS6 ILOVEIOS6 Oct 13, 2012 11:40 PM in response to Kyipad2
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    Oct 13, 2012 11:40 PM in response to Kyipad2

    Thanks!!!!! It perfectly worked on my Ipad2 with IOS 6

  • by Ivanzo,

    Ivanzo Ivanzo Oct 14, 2012 9:06 AM in response to ILOVEIOS6
    Level 1 (5 points)
    Oct 14, 2012 9:06 AM in response to ILOVEIOS6

    hi! im having a different issue with my ipad 2, my itunes store doesnt display, i dont get any error message, it just doesnt display anymore...the app store works fine...any thoughts on this? i'd appreciate any help...

  • by Mr51mon,

    Mr51mon Mr51mon Oct 14, 2012 10:46 AM in response to Kyipad2
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    Oct 14, 2012 10:46 AM in response to Kyipad2

    Cheers buddy that worked :-) so happy 54 updates to do :-)

  • by Jpmcnamara75,

    Jpmcnamara75 Jpmcnamara75 Oct 14, 2012 11:14 AM in response to boltond
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    Oct 14, 2012 11:14 AM in response to boltond

    Im having the same issue as Ivanzo.  I can get into the App Store just fine, and can see Genius and Purchased and they work just fine in iTunes.  Music, Charts and Audiobooks have a blank white screen, and TV Shows and Movies a dark grey screen.  I've tried the date change, log out, 8.8.8.8 etc and nothing has worked.  I am running ios 6. I should also point out that my wife and daughter are both running ios6 on their ipads as well, same wifi network, same login, etc. and both of theirs works just fine.  Any help would be greatly appreciated.  Thank you!

  • by Mr51mon,

    Mr51mon Mr51mon Oct 14, 2012 11:24 AM in response to Kyipad2
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    Oct 14, 2012 11:24 AM in response to Kyipad2

    20 updates in and back to cannot connect to iTunes Store :-( come on apple !!!!!

  • by Mr51mon,

    Mr51mon Mr51mon Oct 14, 2012 11:33 AM in response to Mr51mon
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    Oct 14, 2012 11:33 AM in response to Mr51mon

    Ok so I did forget network ....... And rejoined my home network and put my DNS to 8.8.8.8

    Back downloading again :-)

  • by arjunbalu747,

    arjunbalu747 arjunbalu747 Oct 15, 2012 1:04 AM in response to boltond
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    Oct 15, 2012 1:04 AM in response to boltond

    I'm having the same issue of not connecting to iTunes Store. But I could connect to App Store and all. Please help.

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