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cannot connect to itunes store on ipad

234445 Views 294 Replies Latest reply: Dec 10, 2013 2:51 AM by Whydoesthishappentomeeeeeee RSS
  • evandroks Level 1 Level 1 (0 points)
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    Dec 9, 2012 7:08 AM (in response to Gkclay)

    For me , does not work.

     

    Cannot update 1 app, neither download a new app

  • ClosetMacUser Calculating status...
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    Dec 9, 2012 1:00 PM (in response to evandroks)

    I don't know if this will help but:

    I had the same problem.  Even after changing the date on my iPad I, I could connect ONCE and download successfully.  That was it.

     

    A couple of days later, I opened my computer and fired up iTunes.  It downloaded a new version of iTunes,  then asked my if I wanted to download updates to 45 iPad apps? 

     

    Uh, Uh, Sure! Can I do any worse than what I got!?

     

    Took about an hour to do all downloads, even stuff I have long since deleted.

     

    Download finished, I rebooted the computer.

     

    I connected and synced the iPad.  Shazam!  End of all problems.  iPad updates successfully without fooling around with the date or my credentials.  It has grabbed subsequest updates and installed them with no hassles.  I've been running a week without problems.

     

    ClosetMacUser

  • thomasfromtn Calculating status...
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    Dec 9, 2012 4:15 PM (in response to boltond)

    APPs sync.

    It is just not Syncing the music on my computer to ipad. This is music I put in itunes from CD's and records.

    I just tried connecting the ipad on different USB ports. No luck.I know computer see's ipad. It sows up on the left of screen. Little battery and disconnect icon.

  • Daninh68 Calculating status...
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    Dec 10, 2012 1:11 AM (in response to thomasfromtn)

    Guys and gals

    I am using ipad 3 retina

    Just upgraded to ios 6.01

    And all download works like a charm

    So why don't u all upgrade to ios 6.01?

  • evandroks Level 1 Level 1 (0 points)
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    Dec 10, 2012 6:46 AM (in response to thomasfromtn)

    In Itunes, check the box "Sync Music"

  • thomasfromtn Level 1 Level 1 (0 points)
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    Dec 10, 2012 8:30 AM (in response to boltond)

    My ipad is up tp date.

    Yes I check the boc sync music

  • ClosetMacUser Level 1 Level 1 (0 points)
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    Dec 10, 2012 12:05 PM (in response to Daninh68)

    Because I have an iPad 1 that was a gift, and I like it the way it is, and I can only upgrade to IOS 5.1, which I have already done, and still had problems.

  • Michelle Dineros Calculating status...
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    Dec 13, 2012 3:44 PM (in response to boltond)

    Wow. That "change-the-date" trick works like a charm! It worked on my iPod touch 5G. Thanks!

  • AntUK Calculating status...
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    Dec 14, 2012 2:57 AM (in response to boltond)

    I've been getting the "cannot connect to iTunes" error for the last 24 hours. The date change trick is not working for me.

     

    I'm using iOS 6.01 (latest) on iPad 3 with 3g. No config changes since it was last working. I can't update any apps and can't download new apps either. I can access the iTunes store and browse, but not download.

     

    I had this issue several times with an iPad 1 with iOS 5.x. The date change trick worked back then.

     

    Unbelievable Apple has done nothing to resolve this issue in all that time. Robust as a chocolate teapot.

     

    I tried setting the date forward a month. Then two years ahead. A year ahead. Reboots. Not sure what else to try...

  • AntUK Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 14, 2012 3:14 AM (in response to AntUK)

    I got there eventually. It's now downloading from iTunes. The date change trick worked eventually. Very stubborn this time around.

     

    For future ref..

     

    - changed time/date from automatic to manual.

    - changed date to one year ahead.

    - dismissed the pesky warnings for email/backups/diary.

    - tried to download an update from iTunes. Failed as expected, but interesting it failed with "cannot connect to iTunes" immediately rather than a minute delay as before.

    - set the date back to present.

    - Tried again to update an app. Worked.

    - Set time/date back to auto. Still works.

     

    Not sure if the step where I tried to download an update while the date was set in the future was the nudging point.

  • AntUK Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 14, 2012 3:29 AM (in response to AntUK)

    I spoke too soon. Just tried to buy an app and got the dreaded "Cannot connect to iTunes" error again.

     

    Oddly, I then tried to download another app update. Worked ok.

     

    Then picked a random freebie app to download. Got "Cannot connect to iTunes" error.

     

    Seems to be affecting just new app purchases now.

     

    As before, I can browse the App store without issues. So it's not a net connection issue.

     

    Apple, this is ridiculous.

  • Summertom Calculating status...
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    Dec 14, 2012 4:40 AM (in response to boltond)

    I have also been getting the same message (Cannot Connect To Itunes Store) for the past 14 hours only on my iPad 2. I have an iTouch and also have an iPad Mini. These are connecting without any problems. It is only the iPad 2 that will not connect for purchases and updates.. I tried all the fixes listed earlier in this thread. I am running operating system 6.0.1.  If anyone does come up with a solution, I would be very grateful if you post it.

  • rithwik Level 1 Level 1 (0 points)
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    Dec 14, 2012 11:27 AM (in response to boltond)

    I tried resetting the network settings a and it worked

  • Jill Devon UK Calculating status...
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    Dec 14, 2012 3:20 PM (in response to boltond)

    I followed rithwik's advice and connected to alternative wifi connection in our house and the connection to iTunes worked ( latest iPad with latest software)

     

    No idea why.  Other Apple devices connected to my default wifi network have updated ok. ( iphone 4s and iPad 3)

  • Sheqairat Calculating status...
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    Dec 22, 2012 7:06 AM (in response to boltond)

    Chaning the wifi source worked perfectly for my I pad 3

     

    thx Jill

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