"Cannot connect to iTunes Store." Why?

It may just be a temporary problem with the iTunes store. To check this a) open up Safari on both of your devices, and b) go to appleid.apple.com. If you can get to that website, then your devices can access secure web sites (the iTunes store is a secure web site) and the problem is with the iTunes store.

I didn't do it.

I dont even have the ability to do it.

I am getting the same message, however I somehow have 2 apple id's (I have my original itunes id and then my new one I guess I created when I got my iphone) I made purchses using both id's on my ipad not realizing it- I have reset my ipad completely, erased everything off manually etc. I reconnected to my itunes to manually put a few things back on inclduing my music library. I have app updates (8 of them from my original itunes id) that cannot update because it says canno connect to itunes store- however I can still get into the app store and purchase apps and music. A few new updates came in yesterday with the second apple ID and it said the saemthing after I entered my password. This apple ID (the second one) is the one I use on my phone- it works fine on my phone and I can buy songs and apps and update no problem. I also think I purchsed music with both apple Id's on the ipad. So we are in the same boat- I don't know what to do.. I am so totally frustrated too!

and to top that off, tried to listen to music via my itunes on my pc today- and ALL of my music library is GONE. I logged out of one apple ID and checkd the other- gone too! but th music is all still on my phone and ipad- which is confusin th heck outta me-

Any advice?

ashley

I have the same problem: The red number indicator in my App Store Icon is showing, but whenever I try to access the "Updates" panel in the App Store, I always get the error message: "Cannot Connect to ITunes Store." This, despite the fact that my connection seems to be working fine, both via Wi-Fi or 3G, since I can still browse for Apps in the App Store, check my emails, browse in Safari and access the ITunes App in either. I already tried signing in and out of my Apple ID and turning on and off my phone, but the problem still persists. I am using an Iphone 4s with IOS 5.1.1., by the way.

My advice would be to send an email to the ITunes Support Team and just wait for any response. That, or perhaps the more drastic measure i.e., Reset all settings. Personally, I have just tried the first. If I don't get any response within the next 48 hours (as the ITunes Support Team automated mail said it would), I just might try the second more drastic measure.

Yeah, pretty hesitant to do a Reset myself. Maybe just waiting for Apple's reply and just updating via our computers are the more prudent courses of action to take for now.

This fix may be able to help you:

"UPDATES" PANEL SAYS "CANNOT CONNECT TO ITUNES STORE"

This fix worked for me! The following did the trick for me: (1) advanced the phone date a year, (2) went back to the Updates panel, (3) got an error message, (4) restored the correct year, and (5) went back to the Updates panel. The Updates panel is now working.

This worked for me too

Awesome jvicks... your solution worked. btw beer's my freind too🙂

Worked for me thanks!

Many thanks for this workaround. I have no idea why the fault appeared in the first place, and no idea quite why this fix should have worked; but it did!