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Shut Down Doesn't Always

345 Views 4 Replies Latest reply: Nov 1, 2012 1:21 AM by clintonfrombirmingham RSS
Jeff Brewer Calculating status...
Currently Being Moderated
Aug 22, 2012 9:32 PM

MacBook Pro with OS X 10.7.4


I have to shut it down when I'm done using it or the battery dies within a day. For the past couple of months when I shut it down, it rarely actually shuts down. It will start to shut down...the screen will go gray and the little "gear" will spin indefinitely. Sometimes the keyboard will remain lit. If I think it is shutting down and then shut the lid and put it away I'll come back hours later and the case is hot and the battery drained significantly. The only way to reliably shut it all the way off is to eventually push and hold the power button until the screen, keyboard and power indicators all go dark.


Shouldn't shutting it down (clicking the apple icon and selecting "Shut Down") shut the laptop down? What can I do to make this work?

MacBook Pro, Mac OS X (10.7.2), Solid state drive
  • clintonfrombirmingham Level 7 Level 7 (26,655 points)
    Currently Being Moderated
    Nov 1, 2012 1:21 AM (in response to Jeff Brewer)

    If you've tried the 'simple' things - like a NVRAM reset and a SMC reset - then your problem likely isn't software related. Have you tried running the Apple Hardware Test? Try that and see if you get any errors. You don't say which model MBP you have but you may have to take it into your local Apple Store or an AASP and have them run extensive diagnostics on the machine. Oh, and if you're still running 10.7.2, I would recommend updating to 10.7.5 - combo update is here.




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