MacBook dead after update to 10.8.1

Question

Commifreak Author

Level 1

5 points

MacBook dead after update to 10.8.1

Hi 🙂

My config: MacBook 6,1 with OS X: 10.8.0 - Language: German. The installations is fresh and only a few days old....

Today, I've notived that 10.8.1 is available, so I've decided to install it with the following procedure:

Hit 'Update' in Mac AppStore
Shutdown MacBook over Shutdown-window
MB asked to install update before shut down, I've hit Install & Shutdown
MacBook updated OSX and turned off.

I've booted it up:

boot-time was extremely long! The Apple icon and loading image remained very long and the cpu-cooler started with high-speed :/
After a few minutes, the Weclome screen appears (??!!??) (the screen with first-time setup) and asked me to enter a AppleId to continue. At this point both, the mouse and keyboard are disabled!
I was forced to hard-reset my MacBook 😟

After the next boot, the Mac remaining on the Apple-Screen with loading-image, cpu-cooler at high-speed.

Now, I've tried to got into the Service-partition (CMD+R) bt the Mac remain on the Loading-screen, too.

Iam only able to boot into my BootCamp partition.

With these facts, it seems, that the update crashed my installation.

I backup all my data now, but I want to know if someone else have this issue? Maybe some hint to get the system woking again?

Some ideas?!

Thanks!

MacBook6,1 (13-inch), Mac OS X (10.7.1), 2GB DDR3, 2,26GHz

Posted on Aug 23, 2012 12:44 PM

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Answer 1

mende1

Level 10

93,538 points

Aug 23, 2012 12:51 PM in response to Commifreak

Mountain Lion is damaged and you can't restore it. If you had an older backup, you can insert the Snow Leopard DVD, press C key in boot, go to Utilities and restore that backup. Erase Macintosh HD and install Snow Leopard if you haven't got one. Then, open App Store > Purchases and download Mountain Lion with the most recent update

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Answer 2

Commifreak Author

Level 1

5 points

Aug 23, 2012 12:55 PM in response to mende1

Thanks, but I know how to re-install and save all data.

Why is it possible, that a 25MB update crashes a complete OS-Installation?! I'll try to get some logs from the HD.

Does no one else have this issue?

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Answer 3

mende1

Level 10

93,538 points

Aug 23, 2012 12:56 PM in response to Commifreak

The normal is to install and restart the computer, not shut down, so it could be

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Answer 4

Commifreak Author

Level 1

5 points

Aug 23, 2012 1:00 PM in response to mende1

Sorry, but the Macbook does nothing else if I reboot. If I reboot, I get to the dialog which ask me to install and reboot, same if I shutdown it (only with other Button: Install and Shutdown).

I cannot imagine that this is the reason. All others updates are successfully with my procedure.

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Answer 5

mende1

Level 10

93,538 points

Aug 23, 2012 1:01 PM in response to Commifreak

I don't think that's the reason. Have you tried to boot with Shift key?

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Answer 6

Commifreak Author

Level 1

5 points

Aug 23, 2012 1:16 PM in response to mende1

Hi,

mIve tried it but it does not change anything. it appears a load bar and disappears after a few mins.

Im in Verbose Boot. the last message: BootChacheControl: Unable to open /var/db/BootCache.playlist: 2 No such file ir directory.

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Answer 7

mende1

Level 10

93,538 points

Aug 23, 2012 1:18 PM in response to Commifreak

You must reinstall OS X Snow Leopard

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Answer 8

Commifreak Author

Level 1

5 points

Aug 23, 2012 1:20 PM in response to mende1

Yea, no question - I know that but its very strange thing 🙂

I'll try to get some logs from the HD.

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Answer 9

Aug 23, 2012 3:15 PM in response to Commifreak

You are not alone. Mine sat on the reboot Apple logo screen for several hours. It's a June 2010 MacBook Pro 15. Details other than that require being able to get into the OS. Looks like a reinstall is in my future. :(

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Answer 10

Aug 23, 2012 7:09 PM in response to Commifreak

My MBP froze during the install. Stuck with "about a minute" remaining. Been there for over an hour.

Afraid to force s restart.

Any ideas?

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Answer 11

Commifreak Author

Level 1

5 points

Aug 25, 2012 10:23 AM in response to Commifreak

I was able to back up all my data and view the logs:

Nothing special there, I cant find any error 😟.

I really dont know whats the reason if this failure. I'll set up a new Installation, using the 10.8.1 Installer. I hope this was the first and last time that an Apple update crashes my MacBook 😉.

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Answer 12

Aug 25, 2012 1:57 PM in response to Commifreak

i booted into target disk mode, repaired permissions and the disk using another mac. re-booted. same thing - hang on the startup with the apple logo.

then i got my other mac, downloaded the mountain lion install (which ended up being 10.8.1). i created a bootable USB installation of mountain lion. then installed over top of the prior OS.

this seemed to clear everything up. (but oddly i did have to re-install the java runtime again.)

so while i didn't have to do a full re-install, and don't appear to have lost any data, i did have to spend a whole day on this.

like you, hopefully this is the last time an apple update crashes my system.

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