4 Replies Latest reply: Apr 6, 2006 3:59 PM by FelixM
Kat94301 Level 1 Level 1 (0 points)
Hopefully someone can help me. My ipod nano keeps shutting off when I press the center button. Specifcally it shuts off when I try to access the Music folder. Rather than going to the folder, it'll shut off and turn itself back on. I can sometimes get to the Music folder by having a playlist going and then try to get into the Music folder.

I'd like to fix this since I have podcasts and would like to actually access them. I've tried restarting and it hasn't worked.
  • ~JB~ Level 5 Level 5 (4,045 points)
    Hi Kat94301,

    Welcome to Apple Discussions

    "I've tried restarting and it hasn't worked."

    Do you mean reset (Knowledge Base Document #61705 on How to Reset iPod)?

    You might want to try "The Five Rs" (Reset is the first; you might want to try it a couple of times).

    Jon
  • Kat94301 Level 1 Level 1 (0 points)
    Sorry, I should have used the right lingo. Yes, I meant reset. Resetting it doesn't appear to do anything and I did go through the five Rs.

    One thing else to note, When I have "Music" highlighted and I press the play button, it starts to play all the songs in alphabetical order. I can't remember if it usually does this...but maybe this would be another sign of what's going on.

    Thanks in advance.
  • Kaja Level 1 Level 1 (0 points)
    Hopefully someone can help me. My ipod nano keeps
    shutting off when I press the center button.
    Specifcally it shuts off when I try to access the
    Music folder. Rather than going to the folder, it'll
    shut off and turn itself back on. I can sometimes get
    to the Music folder by having a playlist going and
    then try to get into the Music folder.

    I'd like to fix this since I have podcasts and would
    like to actually access them. I've tried restarting
    and it hasn't worked.


    Yes!!!
    My iPod is having the exact same problem! I have found that if I restore the Ipod, it wont do it for a while... but when mine does it it seem s to have something to do with disconnecting it from the computer. I try to make sure to eject the iPod completely before unhooking it from the computer. But, even this sometimes doesnt work. I have had to restore my iPod about 15 times over the past week and a half to keep it working. I hope this helps!
    H

    dell   Windows XP  
  • FelixM Level 1 Level 1 (0 points)
    Hey!
    I have the same problem too. I might want to restore it, but if it keeps doing it all the time something's not normal. Mac is going to have to fix that bug.

    When I click on Music, it just restarts. I can't listen to my music except in alphabetical order. That *****. I can only listen to Podcasts.



    Dell   Windows XP