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Where does App Store download files to?

14616 Views 4 Replies Latest reply: Jun 25, 2013 10:26 PM by splurben RSS
Dave Marsh Level 2 Level 2 (325 points)
Currently Being Moderated
Aug 23, 2012 1:55 PM

I ran the Updates feature in the App Store on my iMac today, and it reported both a delta (incremental) update to Mountain Liion to 10.8.1, and a full download of the 10.8.1 Combo (4.37GB).  After running the delta update, I decided to download the full Combo version, just in case I ever needed to do a full reinstall.  When the download finished,  it popped up a window to run that installer, but I cancelled it since I didn't need it to run now.  However, after quitting the installer, I wanted to add the Combo download to my MacOS X Updates folder on a backup drive, however, I couldn't find the file.  Where does the App Store download its files to?  I couldn't find a setting in either the App Store application, or the System Preferences to identify its default download location.

iMac, OS X Mountain Lion (10.8.1)
  • Kivanc Muslu Level 2 Level 2 (155 points)
    Currently Being Moderated
    Aug 23, 2012 10:38 PM (in response to Dave Marsh)

    By default for most of the time it should be /Applications folder. However, with your case, I think the combo update should not even be available (since you already had the OS and only needed the delta update), so it might be different. Just give it a try.

  • nomads_username Level 1 Level 1 (20 points)
    Currently Being Moderated
    Sep 19, 2012 3:40 PM (in response to Dave Marsh)

    You can check for the temporary file that the storeagent downloads by going to the Activity Monitor and looking at the open files tab. There you'll find the installer package. But since this is a temporary location I do not know how it's handled after the download is complete.

     

    inspect_process.png

    open_files.png

     

    I ran the XCode update and the folder stayed there for the full installation. So it might be possible to grab the package if the installer isn't finished so the storeagent keeps the file araound till the installer finishes up but deletes it right after.

  • splurben Level 1 Level 1 (80 points)
    Currently Being Moderated
    Jun 25, 2013 10:26 PM (in response to Dave Marsh)

    I wanted this information because I had a problem upgrading iPhoto to 9.4.3 and not even the Genious Bar™ was able to make it update. It was suggested I may need to reinstall Mac OS entirely. If I was going to have to do that, which would take days as I use a lot of large proprietary software implementations such as Adobe Creative Suite which would also have to be deactivated, reinstalled and reactivated, I decided to try to fix it myself. So I checked my Time Machine backup, turned off Time Machine and had a poke around on my disk. I know that Apple prefers we don't look at our filesystems this way, however, it has been maintained in many court decisions that the contents of our hard drives are ours to do with as we please. USE THIS INFORMATION AT YOUR OWN RISK. IT'S MORE LIKELY THAT THIS INFORMATION WILL HELP YOU HELP A TECHNICIAN SOLVE THE PROBLEM THAN FIXING IT YOURSELF WITHOUT A KNOWLEDGE OF BSD AND UNIX.

     

    I know it's been a while, however, there is better information available about App Store download locations, this information should be handled very carefully as you'll be viewing areas of your filesystem that are not considered ‘end-user friendly’.

     

    For instance, I had a problem with my Internet connection and received a corrupted PKG for my iPhoto 9.4.3 update. The update refused to install even after I uninstalled iPhoto and asked it to reinstall.

     

    I viewed my Console when attempting to upgrade iPhoto and saw that it was attempting to access a PKG file called:

     

    mzpsxxxx03867858650xxxx.pkg

     

    from a Console system message entry that looked like:


    26/06/13 12:34:39.041 PM App Store[4183]: PKDistributionController: Found asset mzpsxxxx03867858650xxxx.pkg on disk for item 4xxxxxx1 - Size 2xxxxxx2

     

    Upon searching my filesystem with a command in terminal, I discovered that the corrupted PKG file was located at:

    /private/var/folders/6x/g122yp5sxxxxxxv149g440000gp/C/com.apple.appstore/40898xx xx/

     

     

    This location is likely to be referenced by an internal OS database, and I basically just had to hope that removing the file would allow the database to clear the entry and force the PKG file to download again.

     

    I deleted the file and restarted, asked iPhoto to install in the App Store, and everything went smoothly. After 20 or so other attempts, following Apple's support info, and asking colleagues, this was the ONLY solution to the problem without completely reinstalling Mac OS.

     

    It's interesting that we don't find much information about these storage locations or information about solving App Store problems when PKG files get corrupted during transfer or installation, it's likely that Apple scrubs this information from the Apple Support Communities and I'll be curious to see how long this post lasts on the site.

    MacBook Pro, OS X Mountain Lion (10.8.2), 17" Core i7, 16GB RAM, 500GB SSD

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