Apple Event: May 7th at 7 am PT
Each time I connect my brand new magic mouse to my brand new macbook pro retina, I loose WIFI ... It comes back as soon as I de-activate my bluetooth...
I did try already to change the channel of the WIFI router. No effect...
Any idea on what I shall do?
MacBook Pro with Retina display, OS X Mountain Lion (10.8.1), magic mouse
I have had this problem since 2012 same as you. I have talked to genius bar several times and Applecare, many times, and they have never admitted any issues. I show them some of these discussions, and they say there is no proof. Then I show them it doesn't work on the store's network and they blame it on Avast and other software, then they offer to send in my Mac for a week to have it looked at! Like I can do without my Mac for a week. They closed my cases but never solved them...very disappointing. FYI, my wife bought a 12" MacBook and my magic mouse works fine with it, but still not on my 2012 MacBook Pro. I just can't believe they don't know about the problem. They just don't want to pay to solve the problem.
magic mouse interference
