Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad 1 - Black Screen (Black Screen of Death)

My iPad has a black screen. I call it the "Black Screen of Death". The iPad is fully charged, is recognized in iTunes, will NOT reset by holding down both buttons for any length of time, and I have taken it to an Apple store where I was told they don't know what the problem is but I could purchase a refurbished iPad for $250.


This is the 4th time the screen has gone black. Each time I have been able to use my iPad is from doing a "restore" in iTunes. The restore did NOT work the first time, the second time or third time. I can't be sure how many times I used the restore function. I can only say that each time after several "restore" attempts, I've "given up" on my iPad and let it sit for an unspecified period of time. When I decided to address the iPad again, I clicked the bottom button and the Apple logo appeared. My iPad loaded up and then I connected to iTunes to load all my apps, music, etc. This last time, my iPad was up and running for only two days before the screen went black again. I was playing a game (app) when this occurred.


I am POSITIVE there are thousands of users out there experiencing the same problem but I have yet to read as to why this is happening. I believe users are tired of hearing "hold both buttons to reset" and "take it to the Apple store". Many iPads users are past their warranty, would like a possible or valid reason as to why their iPad is malfunctioning and a reliable software update solution or "do it yourself" remedy.


Is there anyone out there that can address our concerns with an explanation that "sounds" reasonable or a real solution and not the two standard responses?

iPad, iOS 5.1.1, First Generation

Posted on Aug 24, 2012 5:23 AM

Reply
2 replies

Oct 2, 2012 7:08 PM in response to Sodacan11

What to Do When Your iPad Won't Turn On

http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm


iOS: Not responding or does not turn on

http://support.apple.com/kb/TS3281


iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad

http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad


iPad: Basic troubleshooting

http://support.apple.com/kb/TS3274


iOS: Resolving update and restore alert messages

http://support.apple.com/kb/TS1275


iPad: Unable to update or restore

http://support.apple.com/kb/ht4097


You can get the iPad repaired at 3rd party repair sources for less.


iPad Repair & Screen Replacement Services

http://www.ifixyouri.com/16-ipad-repairs


RepairZoom iPad Repair

http://www.repairzoom.com/ipad-repair.html


Mission Repair

http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm


iGadgetResQ

http://www.igadgetresq.com/ipad-repair/


 Cheers, Tom 😉

iPad 1 - Black Screen (Black Screen of Death)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.