Whenever i open iTunes it tells me that 2 of my downloads cannot be completed because the file may be corrupted. I cannot get rid of this message or complete the downloads. Other downloads worked. What can i do to get rid of this warning message or compil

Question

pedwards1917 Author

Level 1

32 points

Whenever i open iTunes it tells me that 2 of my downloads cannot be completed because the file may be corrupted. I cannot get rid of this message or complete the downloads. Other downloads worked. What can i do to get rid of this warning message or compil

Whenever i open iTunes it tells me that 2 of my downloads cannot be completed because the file may be corrupted. I cannot get rid of this message or complete the downloads. Other downloads worked. What can i do to get rid of this warning message or complete the downloads?

iMac, OS X Mountain Lion (10.8.1)

Posted on Aug 24, 2012 6:51 AM

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Answer 1

Aug 24, 2012 7:23 AM in response to pedwards1917

Welcome to the Apple Community.

Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.

You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

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Answer 2

pedwards1917 Author

Level 1

32 points

Aug 24, 2012 7:49 AM in response to Winston Churchill

Hi. I have already tried that . Ther deleted files simply reappear when i open iTunes again. There is no option to purchse i can see apart from the one next to the track itself. I tried that. Now i have 2 copies of the same track which fail to download and which fail to permqanently delete.

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Answer 3

pedwards1917 Author

Level 1

32 points

Aug 25, 2012 1:48 AM in response to pedwards1917

Hi. Winston, I found the 'purchased' section on iTunes and accessed the 2 items which refuse to download. You say you can download them again, but the only option which appears says 'downloaded' and that's not an active button. How can I download them again? I tried deleting them but they just reappear when i restart iTunes.

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