Q: Add iPod Shuffle to new computer

My son broke his computer, so I added ITunes to my computer. However, I can't figure out how to add the Shuffle. When I plug it into the computer, it isn't recognized. I'm sure there's some way I'm supposed to add the devise, but I can't figure out how.

Thanks in advance.

iPod shuffle, Windows 7

Posted on Aug 24, 2012 7:55 AM

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Q: Add iPod Shuffle to new computer

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by planb77,

planb77 Aug 24, 2012 9:39 AM in response to tel4plm
Level 7 (32,341 points)

Aug 24, 2012 9:39 AM in response to tel4plm

What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?

Double check to make sure the connections on each end are nice and snug.

What happens if you try to reset the device with it still connected to the PC?
Resetting iPod shuffle

Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows

B-rock
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