Is remote desktop assistance available in AppleCare Program?
Hi
Those days that I was using windows, if I had a problem that couldn't solve it, I just contacted a support company ( not related to Microsoft ) and they asked me to turn on Teamviewer and give them the password. An expert got into my system and made anything needed ( also they charged me for that !! ). I know that was a security risk , but for a lazy person like me it was a gift sent from God !
Now I have turned into Mac and those guys say they can only give support for Windows.
As I was really pleased by the convenience of that program, before buying the AppleCare I want to know if this service includes remote desktop assistance or not .
Thanks