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Is remote desktop assistance available in AppleCare Program?

Hi

Those days that I was using windows, if I had a problem that couldn't solve it, I just contacted a support company ( not related to Microsoft ) and they asked me to turn on Teamviewer and give them the password. An expert got into my system and made anything needed ( also they charged me for that !! ). I know that was a security risk , but for a lazy person like me it was a gift sent from God !

Now I have turned into Mac and those guys say they can only give support for Windows.

As I was really pleased by the convenience of that program, before buying the AppleCare I want to know if this service includes remote desktop assistance or not .

Thanks

Posted on Aug 24, 2012 11:26 PM

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Posted on Aug 25, 2012 7:21 AM

No it doesn't. Youll need to look for a thrid party solution (again) if you want this.


regards

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Is remote desktop assistance available in AppleCare Program?

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