Error code 5105

I'm trying to download app updates onto my Dell pc and get error code 5105, what does it mean and what is the fix?

iPhone 3GS

Posted on Aug 25, 2012 3:50 PM

Reply
35 replies

May 2, 2014 3:30 AM in response to AliceHen

Well, I had the same problem and none of those solutions solved my problem, but I solved my problem by my own. That's it:


On Windows 7/8/8.1


4. On desktop go to your "YourUserNameFolder" > "Organize" > "Folder and Search Options" > Mark "Show Hidden Files, Folders and Drives" > Unmark "Hide protected operating system files" > OK;


5. 'AppData" > "Roaming" > "Apple Computer" and move this folder to desktop. (This step backs up all your content from iTunes);


1. Install Revo Unistaller (The paid version is very recommended);


2. Uninstall iTunes using Revo, removing completely any trace from the installation of it (Use the advanced mode);


3. Reboot your system;


4. After the system restarts, open "Computer" > "Program Data" and delete the folder "Apple Computer". (Don't delete that one you that moved to desktop);


5. Reinstall iTunes and don't open it, after the install;


6. Reboot your system again;


7. Now go back on "AppData" > "Roaming" > "Apple Computer" and move back the that folder that you moved to desktop.


8. Now your iTunes should work again.:D

Jul 22, 2015 10:33 PM in response to tjitunes

I HAVE A NEW PC LENOVA YOGA. I BOUGHT A SONG ON ITUNES AND THEY WANTED UPDATE ON CREDIT CARD INFO. I GAVE IT AND PURCHASED SONG. TRIED TO BUY ANOTHER SONG-AGAIN THEY ASKED ME FOR UPDATE-I GAVE SAME INFO AGAIN, CLICKED ON DONE AGAIN. WENT BACK TO PURCHASE SONG AND SAID ERROR 5105. HOW DO I GET RID OF ERROR 5105 AND IF IT HAS SOMETHING TO DO WITH UPDATING INFORMATION ON CREDIT CARD-HOW DO I GET THEM TO ACCEPT THE UPDATE I MADE INSTEAD OF HAVING TO ASK ME EACH TIME AND PUTTING IN SAME INFO EACH TIME.

Aug 1, 2015 12:14 AM in response to jp_lima

This is the solution that solved the problem for me.
From what I've been reading on several sites, it has to do with a corrupted installation of the needed software components. You may not think you have one, just like I didn't, since I had only recently installed everything afresh. But I had been cleaning unused drivers and stuff and I may have occasionally deleted some necessary file.
After removing everything (I used IOBit Uninstaller and it worked for me), then doing the reinstall as prescribed above, everything worked fine. I am a happy app downloader now.

Sep 7, 2015 3:37 PM in response to AliceHen

I had this problem for a long time and finally decided to find out why my pc versions always had issues regardless of reinstalling, refreshing the pc and etc. I tried putting my itunes.exe in the web exclusion in my malwarebytes and i didnt get anymore internet issues. I couldnt believe it.... 😟


MALWAREBYTES

WIN 10 x64

ITUNES x64



I would suggest if you have any internet protection.. try adding exceptions for everything.

Sep 18, 2015 11:56 AM in response to Xthelyricist

bringit2tony's suggestion worked for me, too. The first time I got the error 5105 message is when I opened iTunes after downloading Windows 10. As soon as you go to your billing page there will be a red X in the block where your security code should go. Type it in. Then click "Done." When it takes you back to the main account page, click "Done." Close iTunes, then reopen it. You should be able to download again.

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Error code 5105

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