3 Replies Latest reply: Aug 27, 2012 8:21 PM by vazandrew
Ronulfo1979 Level 1 Level 1 (0 points)

I'm located in Mexico.

I used to log into US Netflix by changing the DNS in my apple TV.  And restarting the device again.

 

Lately I have not been able to do that anymore.

I already tried all the standard procedure such as re start, reset, and unplug all devices including my router and loging of the Netflix in all of my devices.

All I'm able to access is Mexico Netflix, but I want to be able to stream the content of US Netflix again


AppleTV 2, iOS 5.0.1
  • vazandrew Level 6 Level 6 (15,735 points)

    It's the DNS that's causing the issue. You will need to contact their support.

  • Ronulfo1979 Level 1 Level 1 (0 points)

    Thanks for your attention

    I don't think is the DNS, because I did paid 1 year in advance of DNS service.

    When I use the DNS I'm able to see the US iTunes content and I get the Hulu plus. Which is not available in the Mexican version.

     

    I have friends that accesses  Netflix with the same DNS but different interface such as playstation or google tv

     

    Hope. You can guide me

  • vazandrew Level 6 Level 6 (15,735 points)

    Try changing back to your ISPs DNS if you want to truly rule out a DNS issue. However, I have come across situations like this before and it usually is the cause, which means you would need to contact them