I purchased an album from the iTunes Store 24 hours ago. The store sent a receipt. However, the download does not appear in my library. It does appear in my purchased list. I can and have created a play list for it, but I want to see it in my library.
iPod nano, 6th Generation
When you say "it does appear in my purchased list", I'm assuming that you mean the Purchased playlist. Control click on one of the songs in the album and select Show in Finder. Drag all of those songs to the iTunes window. See if that solves the issue.
When you say "drag all of those songs to the iTunes Window" where exactly is that window? I tried dragging them from Finder to the Music category and that did not work. Sorry, but my computer skills are limited.
I mean to the iTunes source list. The source list contains your Library, playlists, etc. If you drag and mouse over the "library" you'll see there is a "+". Release the mouse after you see that.
When I drag and mouse over the word Library on the left side of the screen nothing happens. There is no "+" sign appearing.
Open iTunes. Go to File>Library>Organise Library.. See if your song shows up. If it doesn't then go to the iTunes Store. There is a Purchased option on the right side of the window. You can just re-download from there (no extra charge).
When I go to organise Library there are only 2 options: Consolidate Files OR Reorganize files in folder "iTunes Music."
When I go the the Purchased Music section how to do I re-download the album?
When you go to the Purchased section, its categorised first by the type of media - music, movies, books, apps, etc. Select music. The music are then categorised by artists. Find the artist that you want to re-download, there is a "cloud" looking icon on the right, click on that to download.
BTW I have to ask, did you try to do a search for that album? The search bar is the little magnifying glass icon. It's very weird that the songs appears in the playlist but not in the library section.
This is what I am seeing. The whole album is there beside the purchased section. It shows that it is downloaded. I created a playlist from that, thinking it would then surely go into the library. However, the album is not shown in the library. I took a screenshot of my iTunes page, but this forum does not allow me to attach the screenshot, and it won't allow me to drag it in from the desktop. Sorry, I know this is a frustrating to you as it is to me.
Don't worry, I'm patient and will see this through if you are. I still have ideas. Let's try this step by step... Did you try the search? What happens when you search in the library section? If you can't find the songs, then select one of the song, press command+I for Get Info. Go to the Info tab. What's the under the "Artist" and "Album Artist"? Are they different? Do a search in the library section for those two inputs.
PS: you can attach screen shots in this forum... Just look one of my screen.
I tried to insert the image from Dropbox, but I have no way of knowing if it will work. I did a Spotlight search. The album is there and I'm actually playing it using that. When I search in the Library the album is not listed by artist or album name. When I select a song and try to get info iTunes plays the song.:)
NOTE: After nothing appeared in the library today I got the bright idea to individually drag the songs from the Music Folder(where the complete album was) sideways to the Music label on the side. Now the Music Folder for the album in incomplete becasue some songs actually went over there. Nontheless, I can play the album from either the Purchased Music List or the playlist I created.
This is becoming less important every minute but you may be enjoying it!
The Music Library does not show the album Midsummer Vacation, however, Purchases does show it.
Something has gone wrong with the index of the Music playlist. Download the current iTunes Free Single of the Week. I know it sounds odd, but it should fix the problem.
tt2
OMG. It worked!!!!
This has happened before, but usually the album appears after 5 or 6 hours. The receipt took 7 hours to arrive in my emal.
Thank you SO very much!
🙂 The tracks should show instantly once downloaded to your library, nothing to do with receipts.
tt2
I purchased an album from iTunes. It downloaded onto my computer but is not in my library after 24 hours. the album appears in my Purchased list,but not the library.
