Problem reading files from Win 7 OS (smb)

Question

Level 1

8 points

Problem reading files from Win 7 OS (smb)

Hello,

My current system is a Mac Pro Early 2008 running Mac OS X 10.8.1. The last couple of days I'm experiencing the following issue:

Im trying to copy (large files from my Mac to my PC) and in the middle of the process I get the following message on PC

There is a problem accessing \\192.168.195.195\Data500. Make sure you are connected to the network and try again.

after that I have no access to Mac until I stop and start again Sharing under System Preferences.

I paste my Consol log:

26/8/12 6:46:53,617 μ.μ. sandboxd[439]: ([437]) smbd(437) deny job-creation

[

smbd(437) deny job-creation

Process: smbd [437]

Path: /usr/sbin/smbd

Load Address: 0x10efd5000

Identifier: smbd

Version: ??? (???)

Code Type: x86_64 (Native)

Parent Process: launchd [1]

Date/Time: 2012-08-26 18:46:53.475 +0300

OS Version: Mac OS X 10.8.1 (12B19)

Report Version: 8

Thread 0:

0 libsystem_kernel.dylib 0x00007fff9077d686 mach_msg_trap + 10

1 liblaunch.dylib 0x00007fff887ba13d

2 liblaunch.dylib 0x00007fff887bb7fa

3 libsystem_c.dylib 0x00007fff8dcbdfd0 pthread_once + 87

4 liblaunch.dylib 0x00007fff887b704d launch_msg + 132

5 smbd 0x000000010eff27c4 darwin::launch_checkin(darwin::launch_job&) + 92

6 smbd 0x000000010efdb99d main + 1272

7 libdyld.dylib 0x00007fff852d27e1 start + 0

Thread 1:

0 libsystem_kernel.dylib 0x00007fff9077fd16 kevent + 10

1 libdispatch.dylib 0x00007fff8bcf0a2a _dispatch_mgr_thread + 54

Thread 2:

0 libsystem_kernel.dylib 0x00007fff9077f6d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff8dcbecf3 _pthread_wqthread + 412

2 libsystem_c.dylib 0x00007fff8dca91b1 start_wqthread + 13

Thread 3:

0 libsystem_c.dylib 0x00007fff8dce35d8 szone_malloc_should_clear + 3739

1 libsystem_c.dylib 0x00007fff8dcdae05 szone_memalign + 1254

2 libsystem_c.dylib 0x00007fff8dcd571a malloc_zone_memalign + 114

3 libobjc.A.dylib 0x00007fff8e4877fa objc_autoreleasePoolPush + 106

4 libdispatch.dylib 0x00007fff8bcef169 _dispatch_worker_thread2 + 91

5 libsystem_c.dylib 0x00007fff8dcbeceb _pthread_wqthread + 404

6 libsystem_c.dylib 0x00007fff8dca91b1 start_wqthread + 13

Binary Images:

0x10efd5000 - 0x10f046fff smbd (136.13) <FD6945E1-46B8-3DAD-9224-5FB8F3C58D84> /usr/sbin/smbd

0x7fff852d0000 - 0x7fff852d3ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib

0x7fff887b6000 - 0x7fff887befff liblaunch.dylib (442.21) <224CB010-6CF8-3FC2-885C-6F80330321EB> /usr/lib/system/liblaunch.dylib

0x7fff8bcec000 - 0x7fff8bd01ff7 libdispatch.dylib (228.18) <0B6B6E7F-4D8A-3F3B-A4BF-6CF34638DBBB> /usr/lib/system/libdispatch.dylib

0x7fff8dca8000 - 0x7fff8dd74fef libsystem_c.dylib (825.24) <16B6B86C-53EE-36E8-AC2B-4AADC1008098> /usr/lib/system/libsystem_c.dylib

0x7fff8e47e000 - 0x7fff8e596a27 libobjc.A.dylib (532) <9FA80CDA-97F4-3801-8879-0C1B976BC5CA> /usr/lib/libobjc.A.dylib

0x7fff9076d000 - 0x7fff90788ff7 libsystem_kernel.dylib (2050.9.2) <F646589B-13F8-3685-8C17-92C77993AE86> /usr/lib/system/libsystem_kernel.dylib

]

26/8/12 6:52:11,000 μ.μ. kernel[0]: key_getsastat: Error finding SAs.

26/8/12 6:52:41,000 μ.μ. kernel[0]: key_getsastat: Error finding SAs.

26/8/12 6:52:51,472 μ.μ. netbiosd[149]: name servers down?

26/8/12 6:52:59,000 μ.μ. kernel[0]: (default pager): [KERNEL]: ps_allocate_cluster - send HI_WAT_ALERT

26/8/12 6:52:59,000 μ.μ. kernel[0]: macx_swapon SUCCESS

26/8/12 6:53:01,286 μ.μ. com.apple.launchd[1]: (com.apple.audio.SandboxHelper[302]) Exited: Killed: 9

26/8/12 6:53:01,000 μ.μ. kernel[0]: memorystatus_thread: idle exiting pid 302 [com.apple.audio.]

26/8/12 6:53:04,293 μ.μ. com.apple.launchd[1]: (com.apple.xpcd.CA000000-0000-0000-0000-000000000000[301]) Exited: Killed: 9

26/8/12 6:53:04,000 μ.μ. kernel[0]: memorystatus_thread: idle exiting pid 301 [xpcd]

26/8/12 6:53:05,864 μ.μ. com.apple.launchd.peruser.501[156]: (com.apple.printtool.agent[270]) Exited: Killed: 9

26/8/12 6:53:05,000 μ.μ. kernel[0]: memorystatus_thread: idle exiting pid 270 [printtool]

26/8/12 6:53:06,347 μ.μ. com.apple.launchd.peruser.501[156]: (com.apple.pbs[247]) Exited: Killed: 9

26/8/12 6:53:06,000 μ.μ. kernel[0]: memorystatus_thread: idle exiting pid 247 [pbs]

26/8/12 6:53:11,000 μ.μ. kernel[0]: key_getsastat: Error finding SAs.

26/8/12 6:53:12,000 μ.μ. kernel[0]: memorystatus_thread: idle exiting pid 259 [cfprefsd]

26/8/12 6:53:16,966 μ.μ. com.apple.launchd[1]: (com.apple.iCloudHelper[227]) Exited: Killed: 9

26/8/12 6:53:16,000 μ.μ. kernel[0]: memorystatus_thread: idle exiting pid 227 [com.apple.iCloud]

26/8/12 6:53:17,430 μ.μ. com.apple.launchd[1]: (com.apple.xpcd.F5010000-0000-0000-0000-000000000000[217]) Exited: Killed: 9

26/8/12 6:53:17,000 μ.μ. kernel[0]: memorystatus_thread: idle exiting pid 217 [xpcd]

26/8/12 6:53:23,591 μ.μ. com.apple.launchd.peruser.501[156]: (com.apple.accountsd[211]) Exited: Killed: 9

26/8/12 6:53:23,000 μ.μ. kernel[0]: memorystatus_thread: idle exiting pid 211 [accountsd]

26/8/12 6:53:26,565 μ.μ. digest-service[482]: label: default

26/8/12 6:53:26,566 μ.μ. digest-service[482]: dbname: od:/Local/Default

26/8/12 6:53:26,566 μ.μ. digest-service[482]: mkey_file: /var/db/krb5kdc/m-key

26/8/12 6:53:26,566 μ.μ. digest-service[482]: acl_file: /var/db/krb5kdc/kadmind.acl

26/8/12 6:53:26,570 μ.μ. digest-service[482]: digest-request: uid=0

26/8/12 6:53:26,599 μ.μ. rpcsvchost[483]: sandbox_init: com.apple.msrpc.netlogon.sb succeeded

26/8/12 6:53:26,604 μ.μ. digest-service[482]: digest-request: init request

26/8/12 6:53:26,606 μ.μ. digest-service[482]: digest-request: init return domain: JIMARAS server: JIMARAS-MAC-PRO

26/8/12 6:53:26,619 μ.μ. digest-service[482]: digest-request: uid=0

26/8/12 6:53:26,619 μ.μ. digest-service[482]: digest-request: init request

26/8/12 6:53:26,621 μ.μ. digest-service[482]: digest-request: init return domain: JIMARAS server: JIMARAS-MAC-PRO

26/8/12 6:53:26,622 μ.μ. digest-service[482]: digest-request: uid=0

26/8/12 6:53:26,624 μ.μ. digest-service[482]: digest-request: od failed with 2 proto=ntlmv2

26/8/12 6:53:26,625 μ.μ. digest-service[482]: digest-request: user=192.168.195.195\jimaras

26/8/12 6:53:26,631 μ.μ. digest-service[482]: digest-request kdc: ok user=JIMARAS\jimaras proto=ntlmv2 flags: NEG_KEYEX, ENC_128, NEG_VERSION, NEG_TARGET_INFO, NEG_NTLM2, NEG_ALWAYS_SIGN, NEG_NTLM, NEG_SIGN, NEG_TARGET, NEG_UNICODE

26/8/12 6:53:26,651 μ.μ. smbd[437]: JIMARAS\jimaras connected to path /Volumes/Data500

26/8/12 6:53:35,302 μ.μ. com.apple.launchd.peruser.501[156]: (com.apple.CalendarAgent[194]) Exited: Killed: 9

26/8/12 6:53:35,000 μ.μ. kernel[0]: memorystatus_thread: idle exiting pid 194 [CalendarAgent]

26/8/12 6:53:41,000 μ.μ. kernel[0]: key_getsastat: Error finding SAs.

26/8/12 6:54:11,000 μ.μ. kernel[0]: key_getsastat: Error finding SAs.

26/8/12 6:54:41,000 μ.μ. kernel[0]: key_getsastat: Error finding SAs.

26/8/12 6:55:11,000 μ.μ. kernel[0]: key_getsastat: Error finding SAs.

26/8/12 6:55:41,000 μ.μ. kernel[0]: key_getsastat: Error finding SAs.

26/8/12 6:55:42,803 μ.μ. racoon[154]: IPSec Phase2 started (Initiated by me).

26/8/12 6:55:42,808 μ.μ. racoon[154]: IKE Packet: transmit success. (Initiator, Quick-Mode message 1).

26/8/12 6:55:45,615 μ.μ. racoon[154]: IPSec Phase2 started (Initiated by peer).

26/8/12 6:55:45,615 μ.μ. racoon[154]: IKE Packet: receive success. (Responder, Quick-Mode message 1).

26/8/12 6:55:45,615 μ.μ. racoon[154]: IKE Packet: transmit success. (Phase2 Retransmit).

26/8/12 6:55:45,619 μ.μ. racoon[154]: IKE Packet: transmit success. (Responder, Quick-Mode message 2).

26/8/12 6:55:46,151 μ.μ. racoon[154]: Received retransmitted packet from fd72:662f:227c:3c59:d9da:4d94:e87b:388c[500].

26/8/12 6:55:46,477 μ.μ. racoon[154]: IKE Packet: receive success. (Initiator, Quick-Mode message 2).

26/8/12 6:55:46,478 μ.μ. racoon[154]: IKE Packet: transmit success. (Initiator, Quick-Mode message 3).

26/8/12 6:55:46,482 μ.μ. racoon[154]: IKE Packet: receive success. (Responder, Quick-Mode message 3).

26/8/12 6:55:46,486 μ.μ. racoon[154]: IKEv1 Phase2 Initiator: success. (Initiator, Quick-Mode).

26/8/12 6:55:46,486 μ.μ. racoon[154]: IPSec Phase2 established (Initiated by me).

26/8/12 6:55:46,656 μ.μ. racoon[154]: Received retransmitted packet from fd72:662f:227c:3c59:d9da:4d94:e87b:388c[500].

26/8/12 6:56:11,000 μ.μ. kernel[0]: key_getsastat: Error finding SAs.

Thanks in advance

Posted on Aug 26, 2012 8:59 AM

Reply

Answer 1

emeu1

Level 2

281 points

Aug 26, 2012 9:45 AM in response to Jimaras

Hello Jimaras,

on which system does the "copy command" run?

I.e. runs it on the Mac, pushing the data to the PC or runs it on the PC and pulls it the data from the Mac to the PC?

Kind regards,

emeu1

Reply

Answer 2

Jimaras Author

Level 1

8 points

Aug 26, 2012 9:50 AM in response to emeu1

I try to read data from my Mac and copy it to PC from windows 7

(its not working for me to copy data from Mac to PC)

Thanks Dimitrios

Reply

Answer 3

Shootist007

Level 6

16,703 points

Aug 26, 2012 9:54 AM in response to Jimaras

Sounds like the Mac is dropping the LAN/Ethernet connection or your router/switch is becoming overloaded with the amount of Data that is being sent through it.

I had this problem with a Linksys WRT 54G. Once I got to around 900MB of info the router/switch would just hang.

Whether I was pushing or pulling the data from Mac to PC, PC to Mac, PC to PC.

Reply

Answer 4

Jimaras Author

Level 1

8 points

Aug 26, 2012 10:09 AM in response to Shootist007

The mac and PC is connected to a Cisco Catalyst 2970. I have also a G5 Mac OS Server 10.4.11 and when I read large data from Mac Pro to G5 (afp) I have no problem.

I didnt had that problem with the Lion, after Installing Mountain Lion (clean installation) my "nightmare" show up.

Reply

Answer 5

emeu1

Level 2

281 points

Aug 26, 2012 12:15 PM in response to Jimaras

Hello Jimaras,

are your Mac Pro, the Windows PC and your G5 Mac wired or wireless connected?

And, secondly, you say you didn't had the problem under Lion but has the amount of data you want to copy increased since you installed ML?

I've seen, and have had, the same problem and the cause turned out to be what "shootist" described.

In my case, the problem was on the PC side. It turned out that the network card's buffer overran after several Gb's were copied. I could solve the problem by installing an Ethernet Card in my Windows PC and use that one.

Kind regards,

emeu1

Reply

Answer 6

Jimaras Author

Level 1

8 points

Aug 27, 2012 11:31 AM in response to emeu1

Hello emeu1,

yes all are connected on the gigabit switch. I did not had the problem with Lion (10.7.x).

After a clean installation of Mountain Lion (10.8) the problem started.

The PC has no problem reading large files (about 30GB) from G5 (smb)

The G5 has no problem reading large files (about 30GB) from Mac Pro (afp & smb)

When PC reading large files (about 30GB) from Mac Pro the problem show up

and I tried from Win XP and the same message appeared its like windows trying to access something and mac denies

drives me crazy

I also boot the Mac Pro from an external disk Mac OS X 10.6.5 and I had no problem reading from PC

I think its related to sandbox the new security feature OS X 10.8 has but not sure.

sandboxd[439]: ([437]) smbd(437) deny job-creation

from log files

Reply

Answer 7

alehof

Level 1

0 points

Sep 9, 2012 12:38 AM in response to Jimaras

Hello Jimaras,

I've exact the same issue like you and I'm looking for a solution.

Do you have new knowledge about this topic or perhaps a solution?

Thanks for your feedback

Reply

Answer 8

Jimaras Author

Level 1

8 points

Sep 11, 2012 7:08 AM in response to alehof

Dear alehof

thanks for reply, I'm trying to solve it but without any lack.

I'm thinking reinstall the M. Lion (but I dont see that as a solution)

I'm whetting a little longer for the 10.8.3 come out.

Thanks

Reply

Answer 9

ggaspari

Level 1

4 points

Jan 26, 2013 1:49 PM in response to Jimaras

I have the exact same problem here. Any solution? Is Apple looking into it?

Thanks.

GG

Reply

Answer 10

alehof

Level 1

0 points

Jan 27, 2013 1:05 AM in response to Jimaras

Hi, in my case the issue still exists. I hope Apple will detect the failure and fix it.

My Workaround: copy files with ftp

Greetings,

Alexander

Reply

Answer 11

Jimaras Author

Level 1

8 points

Jan 30, 2013 12:29 PM in response to alehof

Still have the problem and hope Apple fix it at next update

Reply

Answer 12

Shootist007

Level 6

16,703 points

Jan 30, 2013 1:28 PM in response to Jimaras

Actually it is not a problem with OS X or with Windows. I share files back and forth all the time from 2 Win 7 & 1 XP PCs to Mac running Snow Leopard, Lion and Mountain Lion all the time. No problems what so ever.

It is your settings on Windows or on the Mac or both.

Reply

Answer 13

ggaspari

Level 1

4 points

Jan 30, 2013 6:20 PM in response to Shootist007

I personaly get the error only when copying from Win7 to OS X Moutain Lion. No problem before the upgrade to ML. I tried disabling firewalls, connected with network cable, disabled anti-virus etc... still have the issue. However, it's intermitent. I may copy a 1GB file once... and won't be able to do it again one minute later. Strange...

Reply

Answer 14

Doc_Mo

Level 1

5 points

Feb 4, 2013 2:41 PM in response to Jimaras

Hi folks,

Same error here - like the screenshot from jimaras - while copying to or downlad from the smb share on a mac. Is Apple on this issue or does anybody know if the fix is in 10.8.3? Any new Inormations?

Reply

Answer 15

ggaspari

Level 1

4 points

Feb 4, 2013 5:04 PM in response to Doc_Mo

I'm trying to tell Apple but can't find a way. Can somebody help?

Thanks.

Reply