"Hear song title and artist names". Is this facility working?

"Hear song title and artist names". Is this facility working? When I press and hold the center button, it just lists the plalists and that is it.

iPod shuffle, Other OS

Posted on Aug 26, 2012 10:55 AM

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5 replies

Aug 28, 2012 5:09 AM in response to rinotom

You are using the remote control Center button on the headphone cable, correct?


First, do this to reset your shuffle


http://support.apple.com/kb/HT1655


If that does not help, you should do a Restore in iTunes. Select the shuffle in the iTunes sidebar, under DEVICES. Over to the right, go to the shuffle's Summary tab. Click the Restore button. This will erase the shuffle, re-install its software, and set it to default settings. If there is a software (or settings) glitch causing this problem, a Restore should fix it.


If the problem recurs after the Restore, there may be a hardware-related problem, either on the shuffle or on the headphones remote control buttons.


This is a 3rd gen iPod shuffle, and not the current 4th gen shuffle?

Aug 28, 2012 11:10 PM in response to rinotom

A Reset just restarts the iPod. For a shuffle, the procedure is really just turning it OFF, making sure you wait long enough (at least 10 seconds), and turning it back ON.


A Restore does erase the iPod. But if there is a software issue causing the problem, a Restore should resolve it because the shuffle will get a new installation of the latest available software.


This is a 3rd generation iPod Shuffle.


So in your case, I guess the shuffle's only control buttons are on the headphones cord. Maybe the "Center" button on the cord is faulty in some odd way... Interestingly, what it does when you press and hold it is actually what a 4th gen shuffle does when you press and hold the VoiceOver button (which is located on the shuffle).

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"Hear song title and artist names". Is this facility working?

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