My Mac Pro is not recognizing all of the memory sticks installed.

I'm getting conflicting message windows. First it said slot 1 is empty. Then it said 3 and 4 were empty.I have cleaned and reinstalled all 4 sticks, still same problem. I also cleared the P-ram (Cmm/option/p+r). Same problem. Any ideas?


Thanks,

Bruce

Mac Pro, Mac OS X (10.6.8), quad core

Posted on Aug 26, 2012 11:32 AM

Reply
7 replies

Aug 27, 2012 6:28 AM in response to Ricks-

Hi Rick, thanks for your quick reply. My memory sticks are all identical, installed by Powermax where I bought the machine. My identifier is MacPro4.1


I did move one module around and the message consistently is that slot 1 is empty. I will try in pairs. Only once did i get a message that slot 3 and 4 were empty, all others are slot one empty.

Aug 27, 2012 11:21 AM in response to bboege

bboege wrote:


This am I tried out pairs, then filled all slots and everything is working right now, all 4 show up.


I tend to have a first suspicion that the RAM is the problem and not the slot. All these years of supporting memory in Macs, when we see a problem it is almost always module related and not slot related. All it takes for a module to be bad is poor programming or a marginally bad connection either on the chips or the solder connections on the board - and more often the board since the chips are reasonably easy to test post production. The other reason to suspect board is literally anyone can have built the board. Quality control runs the full spectrum on boards, depending on who built it, what quality chips they bought, how well they wrote the eprom code and so on. There are a lot of low end memory board manufacturers. And a lot of so called 'high end' manufacturers that drop the ball - especially on Mac epromed memory.


We see far fewer issues that are proven slot related. The threads discussing how the Memory Utility will keep telling you your RAM is set up correctly until you log in as root is not related. That problem is just a pain, it doesn't cause the memory to not work.


Point being, I would always be thinking that this is most likely a module problem until proven otherwise.

Rick

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My Mac Pro is not recognizing all of the memory sticks installed.

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