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Itunes

How can my computer be connected to the internet via cable and the itunes store say it has no connection?

Posted on Aug 26, 2012 11:48 AM

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1 reply

Aug 29, 2012 9:26 AM in response to jrnaginey

Problems connecting to the iTunes Store often stem from issues with the Windows firewall or a firewall in a router, a privacy filter (such as McAfee Internet Privacy Service or Norton Internet Security), an antivirus/antispyware utility, or a download accelerator. Start here:


iTunes for Windows: iTunes Store Connection Troubleshooting


iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls


iTunes for Windows could not establish a secure connection to the iTunes Store


iTunes for Windows: Possible iTunes Store Errors


for some basic tips to start isolating the cause of the problem. What you may need to do is temporarily disable any such service and see if that fixes the problem. If so, then if it's a firewall/Internet filter that's causing the problem and you'll need to set the offending service to allow iTunes to connect to the iTunes Store.


Hope this helps.

Itunes

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