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thunderbolt monitor not turning on

I just got my Thunderbolt Monitor and set it up and I know power is getting to it because it is powering my MacBook Pro, but the display will not turn on. I went into system preferences and asked to detect displays and nothing happened.

Thunderbolt Display-OTHER, Mac OS X (10.6.8)

Posted on Aug 26, 2012 2:34 PM

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4 replies

Nov 14, 2013 9:13 AM in response to dawnehill

Yep me to. I have a newer imac 27" with and additional thunderbolt display montior - It has recently stopped booting up. I tried rebooting pRAM and reseting montior by unpluging everything and starting over. This actually worked once but then I made the fatal mistake of shutting everything down at the end of the work day and it has never come back since. Called Apple tech support - they had me do what I had already done and then wanted me to go to the "local apple store" for help - that is an hour away for me so I unplugged everything again and started over - Yep it came back to life - I am a slow learner so I decided to test it and shut it off - guess what - now it no longer works. I agree with the other posters it is not a problem with the display other than the brilliant engineers at Apple somehow figured it did not actually need a power switch? Really - and that person still works at apple?

Anyway, I would love for someone to find a fix for this as it really cuts into productivity - It seems to me it is a firmware or software issue - too many folks with the same issues and they randomly come and go. I really don't want to drive an hour each way to a the apple store to be told the same thing I already know!

Any help would be greatly appreciated.

Thanks - brooxman

thunderbolt monitor not turning on

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