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HUAWEI E353 wireless stick

I bought a new Mac BookPro 13 'Software Version 10.7.4. In the T-com I bought HUAWEI E353 wireless stick that says it supports MBP Software 10.7.4. I installed stick HUAWEI E353 MAC ga but does not want to load. Please Help ...

Posted on Aug 26, 2012 2:45 PM

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13 replies

Aug 27, 2012 1:41 PM in response to ingrid.o

Same issue here Ingrid.


I used to have a Huawei USB working on my older Macbook's Pro Mid 2010 and 2011 but at my new Macbook Retina 2012 it just doesn't work.


Already tried several Drivers, Workarounds from here and there and the Unavailable / Disconnected Message always appears.


I had to Plug Modem at a PC to copy the VIVO INTERNET.app (Provider here is called VIVO) cause at my Macbook it just doesn't Mount it.


Apple : We urge a Response and Resolution for this Bug / Problem ASAP please.


If anyone has a Solution PST


E-mail : fabio_pimenta@yahoo.com.br

Twitter : FabioPimentaBR

Nov 19, 2012 2:57 PM in response to ingrid.o

From all your reports it looks as if the stick and/or its software (app and/or driver) is not compatible with Mountain Lion. Unfortunately, this is true for some other hardware and software as well. The only solution is to wait until the manufacturer updates its gear; eventually, some friendly "pushing" helps or at least produce a statement regarding when, if at all.



Apple : We urge a Response and Resolution for this Bug / Problem ASAP please.



Neither is it a bug in the OS, nor is Apple responsible for it. Again, please blame the 3rd-party manufacturer for it.


Also, we here are not Apple but all users trying to help each other. Apple provides the forum, but don't expect them to respond here, they might not even read.

Dec 14, 2012 1:18 AM in response to ingrid.o

I've quitely got the same problem, but fortunately i've managed to solve it somehow:) I recently bought a macbook pro (mid2012) and got the same problem w/ the huawei e353. I've tried to inform about it and infact, someone told me that maybe this bug has something to do w/ the new usb 3.0 , which we know that's been installed into the recent models of mac. So this friend of mine suggested to use a usb2.0 hub, which can be bought by a low price, because it seems that this new usb 3.0 has some problem about "communicating" w/ the usb 2.0 of the huawei stick.. so he adviced me to use this hub, and luckily for now everything works fine:)

hope it can be useful..

May 13, 2013 10:06 AM in response to ingrid.o

I have a MacBook Pro retina from mid 2012. Mountain Lion OS X 10.8.3. Using a USB 2.0 hub solved the problem with connecting with a Huawei E353. Thank you for the tip.


Apple please get your act together with some kind of software update. Looks a bit naff sticking an antiquated USB 2.0 hub, bought for 20 kroner, into a MacBook Pro costing 13.000 kroner!!

May 6, 2015 10:55 AM in response to ingrid.o

You have to add the modem manually. After install the modem and press connect:

Enter System preference

choose network

press + to add connection

choose the modem (huawei e...)

choose advanced and insert the DNS data


you will find them inside the huawei menu when open option.

that's it

It works for me with a new macbook pro 13,3 retina early 2015

HUAWEI E353 wireless stick

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