Apple Event: May 7th at 7 am PT
Hi,
I can not save image from Photoshop CS5 and CS6 to XSAN 3 disk (both client and server are updated to latest versions)
I get "Could not save "filename.psd" because of a disk error.
File permissions are OK
All other Adobe applications are saving just fine (after effects reads and writes to the same directory, Illustrator also)
Regards,
Borko
xsan-OTHER, Mac OS X (10.7.2)
Save for the web works fine
Hi Borquee,
this is a known issue. Adobe doesn´t support storing directly to Xsan volumes (as far as I know).
Sometimes it works, (e.g. Indesign) but Photoshop is known for having issues.
Uncomfortable work-around: Save to Desktop / copy to Xsan volume from there.
writing files should be a system operation (not adobe's business)...
Hi,
I tried to ask adobe... no luck...
Better workaround is to use network shares to write from Photoshop
B.
Does your volume have native extended attributes enabled?
Not sure, how do I check? (it is pretty much default installation)
Inspect the volume in Xsan admin. or check NamedStreams value in the volume.cfg file in /Library/Preferences/Xsan. The default for new volumes should be enabled.
I'm not suggesting you enable it if it isn't, because it might take a long time to enable without making a difference. But I wonder if it might make a difference. Maybe set up a test volume to check. (I would but I don't have Photoshop.)
I'm currently experiencing the same problem. Xsan 2.3 / Snow Leopard / Photoshop CS6 all got along just fine together...
Going to continue to experiment tonight as we HAVE to have support for Photoshop on our SAN...will keep you posted if I find anything out.
Have you had any luck at all?
Okay it looks like if you disable Image Thumbnails under Preferences / File Handling it works for PSDs & Tiffs.
I'm still having trouble with Tiffs using LZW compression though and TGA files though...but at least we barely use those....
And the dream is dead. Disabling the Thumbnails works for the first save.. but on consecutive overwrites the error appears and the file promptly dissapears from the server.
@Blaidd Drwg - we do have native extended attributes enabled - do you think it would help to disable ?
You cannot disable native extended attributes on an existing volume. You have to create a new volume with that feature disabled. I do not know if it would help to do this.
so has any one found a fix for this yet?
so has any one found a fix for this yet?
Still haven't found anything - we've been using the save to desktop work around. Just saw that 10.8.2 was released - maybe something in there will solve this issue. Will try upgrading in the next week or two and let you know if it resolves the issue.
i just updated to 10.8.2 and it did not help me out at all! still haveing an issue now a different one though i get an error when i try to save to my xsan error says unexpected end-of-file- was encountered thats what i get now!
Photoshop and XSAN
