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TS1463: iPod Displays a Red "X" Icon

Learn about iPod Displays a Red "X" Icon

TS1463 Trouble with disc mode

497 Views 1 Reply Latest reply: Aug 28, 2012 7:23 AM by planb77 RSS
agnieszka_mroczkowska Calculating status...
Currently Being Moderated
Aug 27, 2012 6:55 AM

I'm having trouble with putting my iPod in a disc mode. The logo appears when I'm pressing and holding menu and select buttons but then when I'm doing the same with select and play/pause the red X appears again. What is wrong?

iPod classic
  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Aug 28, 2012 7:23 AM (in response to agnieszka_mroczkowska)

    If you are unable to get the iPod into Disk Mode to restore it and instead get the red X symbol, it's a very good indication of a damaged hard drive inside of your iPod. This means you'll need to take or send your iPod in for repair or replacement.




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