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TS3688: Troubleshooting Automatic Downloads for purchased Apps, Music, and Books

Learn about Troubleshooting Automatic Downloads for purchased Apps, Music, and Books

TS3688 First line of every page on an ibook download is not visible.

148 Views 1 Reply Latest reply: Aug 27, 2012 10:24 AM by King_Penguin RSS
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Aug 27, 2012 10:21 AM

Can someone offer advice?

iPad 2
  • King_Penguin Level 10 Level 10 (92,525 points)

    Have you tried deleting the book from the bookshelf in the iBooks app and then re-downloading it via the Purchased tab in the ibookstore in the app ?

     

    If it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book and use the 'Report a Problem' link.

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