HT201592: Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PC

Learn about Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PC
joypatco

Q: MY DIGITAL COPY OF HUNGER GAMES DIDN'T DOWNLOAD TO MY ITUNES,I GOT AN ERROE MESSAGE HOW CAN I GET MY DIGITAL COPY

my digital copy of Hunger Games digital copy came up with an erroe message.How do i get my digital copy

iPod nano, Windows 7

Posted on Aug 27, 2012 1:03 PM

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Q: MY DIGITAL COPY OF HUNGER GAMES DIDN'T DOWNLOAD TO MY ITUNES,I GOT AN ERROE MESSAGE HOW CAN I GET MY DIGITAL COPY

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  • by varjak paw,

    varjak paw varjak paw Aug 27, 2012 1:51 PM in response to joypatco
    Level 10 (169,890 points)
    Aug 27, 2012 1:51 PM in response to joypatco

    From what I can tell, at least in the US Hunger Games' digital download code is for UltraViolet, not for the iTunes Store, so you would need to redeem that code through Flixster or Vudu.

     

    Regards.

     

    Message was edited by: varjak paw

  • by joypatco,

    joypatco joypatco Aug 27, 2012 2:35 PM in response to varjak paw
    Level 1 (0 points)
    Aug 27, 2012 2:35 PM in response to varjak paw

    the info on Hunger Games said to choose i tunes or ultra violet and then enter code but it came up with error

  • by varjak paw,

    varjak paw varjak paw Aug 27, 2012 3:01 PM in response to joypatco
    Level 10 (169,890 points)
    Aug 27, 2012 3:01 PM in response to joypatco

    And what does that error message say?

  • by cd_smith,

    cd_smith cd_smith Aug 27, 2012 4:08 PM in response to joypatco
    Level 1 (0 points)
    Aug 27, 2012 4:08 PM in response to joypatco

    As long as you choose the iTunes version and enter the redeem code through iTunes, iCloud will "know" that you purchased it and it will be available in many ways through the Cloud.  Maybe try going to Store-->Check for Available Downloads to see if it's there.  If not, try iTunes Store and then Movies tab, the the Purchased option under Movie Quick Links to see if it's there.

  • by MarkTberry,

    MarkTberry MarkTberry Aug 27, 2012 6:19 PM in response to varjak paw
    Level 1 (0 points)
    Aug 27, 2012 6:19 PM in response to varjak paw

    In the US you should have both download options (iTunes & Ultraviolet/Vudu) available at www.thehungergamesmovie.com/redeem

  • by MarkTberry,

    MarkTberry MarkTberry Aug 27, 2012 6:23 PM in response to cd_smith
    Level 1 (0 points)
    Aug 27, 2012 6:23 PM in response to cd_smith

    Good advice, thanks. I stopped a download that told me it was going to take twelve hours and then tried to log back into the Hunger Games /Redeem website only to be told by iTunes that my code had already been used. Yep, for a failed download from my perspective. I was plenty peeved. Lo and behold there it was in Check For Available Downloads. Less peeved now.

  • by cd_smith,

    cd_smith cd_smith Aug 27, 2012 6:27 PM in response to MarkTberry
    Level 1 (0 points)
    Aug 27, 2012 6:27 PM in response to MarkTberry

    Glad it's working out for you.  It is a pretty big download.  4.5 GB for the extras, 5 GB for the HD movie, and 2.15 GB for the SD version.  Sounds like a good one to let D/L tonight as you sleep.

  • by MarkTberry,

    MarkTberry MarkTberry Aug 27, 2012 6:31 PM in response to cd_smith
    Level 1 (0 points)
    Aug 27, 2012 6:31 PM in response to cd_smith

    Absolutely. Downloading the SD version now & will let the Mac chew on the rest during sleepy time. Some notification in iTunes that this could be a 3-part D/L would have been nice. Oh, well.