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My iPod touch isn't recognized by iTunes, but it is recognized by Windows.

I'm using Windows 8 and it worked okay for a while. I have uninstalled and re-installed iTunes without success. It works fine on my other computer (desktop Windows 7). Thanks for any suggestions

Jim McColl

iPod touch, iOS 4.2

Posted on Aug 27, 2012 3:44 PM

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Question marked as Best reply

Posted on Sep 10, 2012 2:17 PM

Yu can try here:

iOS: Device not recognized in iTunes for Windows

However, it may be a Windows 8 problem.

2 replies

Sep 10, 2012 2:17 PM in response to lllaass

Thanks for quick response. After I did the post I kept looking and stumbled upon the site you refer to. I tried a variety of things such as stoping and starting AMDS, re-installing iTunes etc. etc. Finally what I did was remove every vestige of Apple software, restarting the computer and re-installing iTunes. I was very pleased with the result as not only does it now see my iPod but my library is totally intact including playlists, so no re-building required.


The link that species these procedures is below.


http://support.apple.com/kb/HT1925?viewlocale=en_US


Regards

Jim McColl

My iPod touch isn't recognized by iTunes, but it is recognized by Windows.

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