boxmug138

Q: i ran an apple hardware test and i got the error code 4MEM/4/40000000:Oxb91c3798    can anyone tell me what that means?

I ran an apple hardware test, and i got the error code  4MEM/4/40000000:Oxb91c3798   Can anyone tell me what that means?

iMac, Mac OS X (10.6.8)

Posted on Aug 27, 2012 5:44 PM

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Q: i ran an apple hardware test and i got the error code 4MEM/4/40000000:Oxb91c3798    can anyone tell me what that me ... more

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  • by roam,Helpful

    roam roam Aug 27, 2012 7:13 PM in response to boxmug138
    Level 6 (13,576 points)
    Aug 27, 2012 7:13 PM in response to boxmug138

    This suggests some RAM defect or failure. Did you run the Apple Hardware Test because your Mac had troubles? You may have one or two modules of RAM installed and either of these could have failed.

     

    It might be a chance for you to upgrade to a higher amount of RAM, if buying some new stuff is required.

  • by BGreg,Helpful

    BGreg BGreg Aug 27, 2012 7:18 PM in response to boxmug138
    Level 6 (17,522 points)
    Aug 27, 2012 7:18 PM in response to boxmug138

    It says you have either bad RAM or a bad RAM slot. Reseat the memory and rerun the AHT. If you still get the error, and have enough memory to boot the system in each RAM card, pull one out, run the test again until you either find or eliminate the RAM cards. If you have the original memory that came with the system (assuming you've upgraded), put that in, and run AHT again.  You're trying to determine whether it's a RAM card problem or a bad RAM slot.

  • by boxmug138,

    boxmug138 boxmug138 Aug 28, 2012 2:12 PM in response to roam
    Level 1 (0 points)
    Aug 28, 2012 2:12 PM in response to roam

    thank you for helping me, i haven upgraded the RAM, but im going to pull them and try and see what happens

     

     

                        thank you      ill get back to you and let you know how i made out

  • by boxmug138,

    boxmug138 boxmug138 Aug 28, 2012 3:41 PM in response to BGreg
    Level 1 (0 points)
    Aug 28, 2012 3:41 PM in response to BGreg

    ok, i pulled the cards and found that one gave me no codes while doing the AHT, as for the other one i dont think its any good.   but i have acouple of more questions that i hope you can help me with. An im gonna give you information that mit help you answer my question better. First off i play alot of games on my imac mid 2010, 21.5 inc screen , 10.6.8 os x, 3.2 Ghz Intel core i3. The games i play on here have high graphics like world of warcraft & diablo 3.  The RAM sticks that were in my system are Samsung 2GB  2Rx8 PC3 what was on the chip,an the system says its 1333MHz DDR3.  What should i replace it with & where should i get it from. Should i get something with more GB's or the samething but more than one, cause i have more than just 2 chip slots. Please give me some suggestions. Im just happy thats its a part that i can replace myself.

     

     

                                                                                                                thanks again

                                                                                                                   boxmug

  • by roam,Solvedanswer

    roam roam Aug 28, 2012 3:57 PM in response to boxmug138
    Level 6 (13,576 points)
    Aug 28, 2012 3:57 PM in response to boxmug138

    For the 27" iMac Mid 2010

    CPU 3.2 Ghz, the RAM type is

    4 - 204-pin PC3-10600 (1333 MHz) DDR3 SO-DIMM

     

    When these were made the maximum amount possible was stated as 16 GB, but now as larger modules exist, it is possible to fit into 32 GB of RAM. I don't think you need to go to 32 but  it is possible if you want to.

     

    This link is to a reputable supplier, who sell good quality RAM. Their home brand OWC is also guaranteed and works fine.

     

    http://eshop.macsales.com/shop/memory/iMac/2010/DDR3_21.5_27

  • by BGreg,

    BGreg BGreg Aug 28, 2012 4:03 PM in response to boxmug138
    Level 6 (17,522 points)
    Aug 28, 2012 4:03 PM in response to boxmug138

    Bring up your Activity Monitor (on your hard drive in applications/utilties) and click on the system memory tab. Look at page ins and page outs. If page outs are 10% to 15% or more of page ins, you can benefit from more memory. A page out is when the system needs to use some of the physical memory that's currently full. It writes some memory to the hard drive to make room for something else, and too much of this can really impact productivity. In a perfect world, page outs would be zero. And if your page outs are zero, just replace the bad memory with the same size, no need to go bigger.

  • by boxmug138,

    boxmug138 boxmug138 Aug 28, 2012 4:32 PM in response to BGreg
    Level 1 (0 points)
    Aug 28, 2012 4:32 PM in response to BGreg

    thank you, The information you have provide was very helpful and im gonna order some new sticks, I plan on going alittle bit bigger due to Activity monitor check. thanks again, I will report back again when i get the new ones and replace them.

     

     

                                                                                                                   thank you

                                                                                                                    boxmug