A single website will not load

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Level 1

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A single website will not load

One of my most frequently used websites (xda-developers.com) stopped loading correctly all the sudden. Sometime's it loads fine, other times it stalls or doesn't load at all. I tested it with chrome and safari and they both had the issue. I also tried it on my girlfriends macbook pro w/ mountain lion (on the same wifi network) and it works perfectly fine as far as i can tell. The website worked fine a few days ago, but it randomly stopped working.

i did a traceroute while the website was not loading. here it is, not sure if it is of any use.

Traceroute has started…

traceroute to http://forum.xda-developers.com/forumdisplay.php?f=1639 (67.215.65.132), 64 hops max, 72 byte packets

1 192.168.2.1 (192.168.2.1) 1.412 ms 1.151 ms 1.249 ms

2 * 67.174.8.1 (67.174.8.1) 1433.807 ms 156.691 ms

3 te-0-5-0-0-sur03.elmhurst.il.chicago.comcast.net (68.86.114.1) 11.641 ms 10.425 ms 40.162 ms

4 te-2-8-0-13-ar01.area4.il.chicago.comcast.net (69.139.185.205) 25.999 ms 22.491 ms 36.303 ms

5 pos-3-5-0-0-cr01.350ecermak.il.ibone.comcast.net (68.86.95.237) 39.441 ms 15.536 ms 17.406 ms

6 pos-1-12-0-0-cr01.chicago.il.ibone.comcast.net (68.86.88.89) 15.194 ms 14.980 ms 17.440 ms

7 xe-10-3-0.edge1.chicago2.level3.net (4.71.248.9) 41.491 ms 32.617 ms 35.481 ms

8 4.69.158.226 (4.69.158.226) 30.600 ms 31.405 ms 39.343 ms

9 ae-6-6.ebr2.washington12.level3.net (4.69.148.145) 35.596 ms 82.100 ms 35.342 ms

10 ae-5-5.ebr2.washington1.level3.net (4.69.143.221) 36.539 ms 35.493 ms 36.333 ms

11 ae-72-72.csw2.washington1.level3.net (4.69.134.150) 52.601 ms 50.563 ms 47.211 ms

12 ae-23-70.car3.washington1.level3.net (4.69.149.69) 36.255 ms 38.661 ms 35.844 ms

13 splice-comm.car3.washington1.level3.net (4.79.168.118) 37.687 ms 35.614 ms *

14 hit-nxdomain.opendns.com (67.215.65.132) 43.817 ms 36.707 ms 74.253 ms

also, i already tried to add this

208.67.220.220

208.67.222.222

it didn't work.

MacBook Air, OS X Mountain Lion (10.8.1)

Posted on Aug 27, 2012 7:34 PM

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Answer 1

Linc Davis

Level 10

209,535 points

Aug 27, 2012 8:26 PM in response to macphees07

You're getting the wrong IP address for the site. It should be 50.23.216.69. It could be that the site address has recently changed, and you're getting stale data from the local DNS cache, or OpenDNS may be resolving the name wrong. I suggest you reboot to empty the DNS cache and switch to the DNS servers provided by your ISP, or to some other public DNS server. I don't have a recommendation.

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Answer 2

macphees07 Author

Level 1

0 points

Aug 27, 2012 10:10 PM in response to Linc Davis

You know, of all the things i've tried, a reboot of my computer was not one of em. I'll give it a shot and report back.

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Answer 3

macphees07 Author

Level 1

0 points

Aug 27, 2012 10:17 PM in response to Linc Davis

nope, didn't work. I looked up the chicago dns servers for comast chicago and added them in. Screen shot below to see if i did it right.

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Answer 4

Linc Davis

Level 10

209,535 points

Aug 28, 2012 5:26 AM in response to macphees07

Launch the Network Utility application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Network Utility in the page that opens.

Step 1

Select the Lookup tab and enter

forum.xda-developers.com

in the address field. Press return. Post the output – the text, please, not a screenshot.

Step 2

Select the Ping tab and do the same.

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Answer 5

macphees07 Author

Level 1

0 points

Aug 28, 2012 9:38 AM in response to Linc Davis

Lookup has started…

Trying "forum.xda-developers.com"

;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 20208

;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:

;forum.xda-developers.com. IN ANY

;; ANSWER SECTION:

forum.xda-developers.com. 710 IN A 50.23.216.69

Received 58 bytes from 68.87.72.130#53 in 15 ms

Ping has started…

PING forum.xda-developers.com (50.23.216.69): 56 data bytes

64 bytes from 50.23.216.69: icmp_seq=0 ttl=53 time=52.820 ms

64 bytes from 50.23.216.69: icmp_seq=1 ttl=53 time=48.763 ms

64 bytes from 50.23.216.69: icmp_seq=2 ttl=53 time=51.939 ms

64 bytes from 50.23.216.69: icmp_seq=3 ttl=53 time=49.006 ms

64 bytes from 50.23.216.69: icmp_seq=4 ttl=53 time=49.028 ms

64 bytes from 50.23.216.69: icmp_seq=5 ttl=53 time=48.397 ms

64 bytes from 50.23.216.69: icmp_seq=6 ttl=53 time=48.216 ms

64 bytes from 50.23.216.69: icmp_seq=7 ttl=53 time=50.008 ms

64 bytes from 50.23.216.69: icmp_seq=8 ttl=53 time=49.705 ms

64 bytes from 50.23.216.69: icmp_seq=9 ttl=53 time=53.398 ms

--- forum.xda-developers.com ping statistics ---

10 packets transmitted, 10 packets received, 0.0% packet loss

round-trip min/avg/max/stddev = 48.216/50.128/53.398/1.800 ms

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Answer 6

Linc Davis

Level 10

209,535 points

Aug 28, 2012 9:48 AM in response to macphees07

Launch the Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.

Drag or copy — do not type — the following line into the Terminal window:

curl -I http://forum.xda-developers.com

Press return. You should almost instantly get several lines of output below what you entered, the first of which begins with something like this:

HTTP/1.1

If there's no output within ten seconds, consider that a failure. You can then quit Terminal. Post your results.

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Answer 7

macphees07 Author

Level 1

0 points

Aug 28, 2012 9:57 AM in response to Linc Davis

As i said before, sometimes it actually does load normally. So far, for all the data i have been giving you, i waited until an instance where it was having issues. Should i be doing that still? or does that not matter? At this exact moment, the site is working normally.

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Answer 8

Linc Davis

Level 10

209,535 points

Aug 28, 2012 10:02 AM in response to macphees07

If the problem is intermittent, it's a network issue.

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Answer 9

macphees07 Author

Level 1

0 points

Aug 28, 2012 10:17 AM in response to Linc Davis

It is intermittent, but the issue is only on my macbook air. I've tried it on a couple of other devices and it works flawlessly. I hit refresh on my browser and my girlfriends MBP at the same time and mine hung up while hers loaded instantly.

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