1 Reply Latest reply: Aug 28, 2012 1:04 AM by King_Penguin
Monserrate Level 1 Level 1

Why are songs #2&6 that I purchased from Prince Royce Album not showing up "purchased or downloaded"?

  • King_Penguin Level 10 Level 10
    expertise.itunes
    iTunes

    These are user-to-user forums, you are not talking to Apple here. Did you buy the album using the same account as you are currently logged in as (if you look at your purchase history do they appear), and/or were they bought from that version of the album (e.g. the album hasn't been removed and a different version of it added to the store) ?

     

    If you are sure that they were bought on that account and it's the same album then you can try contacting iTunes support and see if they can confirm and/or it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page