1 Reply Latest reply: Aug 28, 2012 5:18 AM by Demo
Tirionrich Level 1 Level 1 (0 points)

I did a restore on my iPad I was trying to take a screen shot but did something wrong I was following a manual app anyway it turned out I preformed a reset by pushing the off button and front control button together as a result it re set it self and now it won't accept my passcode and I'm locked out what can I do can't get to apple shop as on holiday in austria


iPad 2, iOS 5.1.1
  • Demo Level 10 Level 10 (82,390 points)

    If you can't unlock the device because it will not accept the passcode, there is only one thing you can do.

     

    You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.

     

    Instructions can be found here.

    http://support.apple.com/kb/ht1212

     

    You may have to use recovery mode if that didn't work.

    http://support.apple.com/kb/ht4097

     

     

    BUT .... Just for the heck of it, reboot the device before you resort to restoring and see if ithe passcode will work.

     

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.